Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Puyallup, WA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13609 Meridian E for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
2,821 reviews
5 stars
926
4 stars
684
3 stars
458
2 stars
251
1 star
502
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and for food delivery, often exceeding acceptable limits.
Food Quality
Several reviews mentioned poor food quality, including cold, undercooked, or stale items, contributing to customer dissatisfaction.
Positive Highlights
Despite the negative feedback, some customers praised specific menu items like shakes and burgers, indicating that there are still enjoyable aspects of the menu.
- SSSylvester SmithDec 13, 20255.0The only place I go for a burger..
- SSSDec 6, 20251.0This place is a joke. My entire order was wrong, the food tasted old, and when I tried to get it fixed, the manager — the guy with the dreads i believe his name was Shakir— was unbelievably disrespectful. I’m talking full attitude, eye-rolling, talking over me, and acting like doing his job was some kind of favor. It’s honestly wild to see a manager be the rudest person at this restaurant . If that’s the energy he brings, no wonder the staff looked lost and the place ran like chaos. He clearly has no interest in customer service, professionalism, or even basic manners
- CSCodee SkuboviusDec 2, 20252.0I love me a sonic blast but man is this location pathetic. Always a massive wait time and even if you put in a mobile order so you can skip waiting in line, they still make you go through the drive through and make you wait in line to pick it up...
- CWCarter WallaceNov 26, 20251.0They gave me a half eaten burger. Thank you to whoever was working at 10pm 11/25/25. So gross.
- AWAlyssa WalkerNov 9, 20252.0We ordered our food and got our drinks promptly, told to wait while our food was brought out. 10 minutes later the employee comes to the window asking about our order. Apparently our order had been given to someone else. We waited another 15-20 minutes to recieve the rest of our order. In total, we were there for almost 35-40 minutes for 2 buger meals.