Papa Johns Pizza

3.6
283 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Puyallup, WA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Puyallup pizza for any occasion. Call us for pizza delivery in Puyallup or stop by 101 37th Avenue SE for carryout to order the best pizza in Puyallup, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
101 37th Avenue SE, Puyallup, WA
98374, United States

Hours

Reviews

3.6
283 reviews
5 stars
121
4 stars
54
3 stars
36
2 stars
13
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several reviews highlight issues with food quality, including cold or poorly prepared pizzas, while others praise the taste and freshness.

Delivery Issues

Many customers reported long wait times and problems with delivery, often attributing delays to DoorDash.

Sanitation Concerns

Multiple reviews raised concerns about cleanliness and sanitary practices in the establishment.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • PP
    Putney Putney
    Dec 27, 2025
    1.0
    They do deliver but what they don’t tell you is that they actually don’t deliver it’s through door dash door dash delivered to my apartment but did not knock on the door say the order down on the floor and took off messed up also I had a cash tip for the driver not a good look at all and more then likely I won’t be ordering from here again because of this
  • AC
    Allie Cruz
    Nov 26, 2025
    5.0
    We frequent this location and the staff is always kind, helpful and always prompt service! Our order is always hot and fresh and of the countless times we’ve come here now the only issue we’ve ever had was a single time of 1 missing dip cup(which was already the freebies they give you-so not even like we paid for it, we were just too lazy to check before making it home & im sure if we went back or called they would have helped) You guys are the best thank you for our dinner!!!!(:
  • JE
    Jessica Ellen
    Oct 29, 2025
    1.0
    Found A BOOGER on my pizza after I got a replacement order for a previous mess up. Did not eat it was disgusted and will probably never eat pizza again. Shame on your nasty employees and mentality. Submitted a police report and had it tested as well. It was clearly a booger, there was a hair in it too.
  • JH
    Jen H
    Oct 24, 2025
    1.0
    Ok, I haven’t ordered pizza in a very long time (mostly because pricing is ridiculous) and today was no exception. Went with Papa John’s because they are USUALLY pretty good quality. But to offer a deal of 2 menu items for $6.99 each and then for that to somehow come to $34 (not including tip) is asinine. And on top of that, 1.5, almost 2 hours for delivery?!? In the middle of the day?! Not sure if that is on them or on DoorDash but there is no reason it should take that long! Then when the food FINALLY gets here, it is lukewarm at best, much closer to cold. I literally had to reheat it in the microwave, which I hate doing because IMO, it doesn’t taste good that way. The breadsticks were burned and had absolutely NO seasoning on them at all, they were SO bad, that my DOG wouldn’t even eat them! And he eats anything and everything! I ordered original crust, which is normally nice and plush, soft and doughy, and what came was much closer to thin crust (which I loathe) SO incredibly frustrated and disappointed!! It’s been a long, crazy, stressful week and all I wanted was to not have to cook and to treat myself a little. What a complete and total waste of money and time!! Will NOT be ordering from them ever again!
  • NC
    Nathan Conley
    Oct 16, 2025
    1.0
    Ordered some pizza to try their garlic trio sauces. When the pizza got here, I had three regular garlic sauces not that big deal. I called to see what could be done. The manager did go out of their way to send just sauces to my house, but he was extremely rude to me on the phone while explaining that they always stick your ranch inside of the hot pizza box so it can get nice and warm and sweat instead of a plastic bag which they have plenty of and they stick your sodas in. Thanks for the sauces, but you were very rude.

Frequently Asked Questions About Papa Johns Pizza

What are Papa Johns Pizza's delivery hours in Puyallup?

Delivery is available daily from 10:00 AM to 2:00 AM.

Does Papa Johns Pizza offer takeout services?

Yes, takeout is available daily with hours from 10:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays.