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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, particularly in the drive-thru, with long wait times and understaffing issues.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold items, overcooked food, and inconsistent preparation.
Staff Attitude
Several reviews noted rude or unprofessional behavior from staff, impacting the overall customer experience.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
DV
David Vacknitz
3 days ago
3.0
The frys on the meal where not cooked, looked and tasted like it cooked for maybe half the required time
SS
Superwash
4 days ago
1.0
Over priced garbage
UL
U. L.T
Nov 1, 2025
3.0
Had an order done with the app in advanced. Went to the drive thru. Had 2 cars in front of me. I waited 20 min in line. Due to time issue I couldn't wait longer, but i was stuck. Couldn't drive out of the line. Had to wait till the first car got his order. It seemed they were understaffed. This happened at 2.05 this the morning. I left without out my order. I got out of the car, and approached the window and I told the worker that i can't wait anymore and he can keep the order. I did not expect my money to be refunded. I really appreciate it.
I always go to this McDonald Normally. Fast service and everything is still warm when received.
Thank you
AT
Andrii T
Oct 18, 2025
4.0
Many people here write mostly negative reviews and what they didn't like. I've only been here once and I liked the place overall. I was with two children and our food was brought to us fairly quickly. The food was good. Prices have certainly gone up compared to what they used to be, but that's more of a general trend. The place is quite clean, bright, and atmospheric. I took off one star because they washed the floor in front of us and it was so slippery that my child immediately fell on it after slipping.
EB
Erica Baker
Sep 25, 2025
1.0
At 10:29 in the drive thru they told me it was too early for lunch . I park and go inside, still 10:29 and the LUNCH menu is posted inside. I wait in line behind 1 man as he orders. Then at 10:30 I get my order taken. At 10:31 I ask the manager does it have to be **exactly ** 10:30 ON THE DOT to place a lunch order ? She says “no it can be up to 3-4 minutes before.”
I ask her why the drive thru turned me away, less than 60 seconds away from actual lunch window ? She couldn’t explain . She completes out my order at 10:32. But what was the big issue ?
DONT WASTE UR TIME . They don’t wanna serve the food. 🤷🏻♀️
What are the general opening hours for McDonald's at 804 S Hill Park Dr, Puyallup?
McDonald's at 804 S Hill Park Dr is open from 5:00 AM to 11:00 PM from Monday to Wednesday and Sunday, and from 6:00 AM to 11:00 PM on Thursday, Friday, and Saturday.
Does this McDonald's location offer drive-thru service, and if so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru available. The drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and operates 24 hours on Thursday, Friday, and Saturday.
Can I order McDonald's food for delivery from this location, and what are the delivery hours?
Delivery service is available at this McDonald's location. Delivery hours are from 5:00 AM to 12:30 AM on Monday to Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What ordering and delivery services does McDonald's at this location provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's at 804 S Hill Park Dr?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is there a mobile app available for ordering from this McDonald's, and where can I download it?
Yes, the McDonald's App is available for iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and for Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US, allowing easy ordering and rewards tracking.
What nearby gas stations are close to McDonald's at 804 S Hill Park Dr?
Nearby gas stations include South Hill Chevron, Chevron, and Shell, making it convenient to fuel your vehicle before or after visiting McDonald's.
Are there any nearby hotels where visitors can stay close to this McDonald's?
Yes, Holiday Inn Express and Suites Puyallup and Holiday Inn Express & Suites Puyallup (Tacoma Area) are nearby, providing accommodation options for travelers accessing McDonald's.
What nearby coffee shops can I visit before or after dining at McDonald's?
BigFoot Java is a nearby coffee shop and cafe where customers can enjoy additional beverage options near McDonald's at 804 S Hill Park Dr.