Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.
Food Quality
Customers frequently mentioned cold or poorly prepared food, with some expressing disappointment in the freshness and taste.
Staff Behavior
Several reviews noted unprofessional behavior from staff, including rudeness and lack of accountability.
Cleanliness
While some customers appreciated the cleanliness of the bathrooms, others reported messy tables and unsanitary conditions.
JH
Jackson Humphries
6 days ago
1.0
I wouldn't eat at this location for breakfast. They had me waiting over 20 minutes for 1 chicken biscuit 😒 I dont know if they lack the staff to manage a McDonald's or they had to go find a chicken to put in the fryer. The food wasn't worth the price and the wait time.
WH
Wayne Holle
Jan 5, 2026
4.0
Had the late night milkshake I wanted
AA
Alex
Dec 24, 2025
1.0
If you’re gonna be charging more money than the other McDonald’s nearby you gotta at least be getting orders right. Twice in a row order was wrong first time they lost my order and 2nd time i went inside after waiting half a hour for curbside and about 6 people waiting to be helped. Waited for like 10 more minutes with 6 people waiting and nobody came. If you’re gonna have low customer service then lower your prices comparable to the rest of the McDonald’s.
KS
Kyle Simpson
Dec 17, 2025
1.0
Don't mind waiting 30 minutes.. things get busy, it's all good. After 3 attempts to get my 2 breakfast sandwich order correct I figured I didn't need to check the bag.
Everything was lukewarm and both sandwiches were completely wrong. People have bad days, but this just made me mad. Dont increase prices by 100% and still give low quality, mixed up orders. Tsk tsk
NH
nancy hunter
Dec 11, 2025
1.0
Online order, sat waiting over half an hour. So I went through the drive for my order. When I got to the second window, I kept my cool. Now it's close to an hour waiting. Window lady was nice, she said for my time id get extra. I asked for two additional mcflurry. Also fresh hot food, not the food that had been sitting. The lady short hair and I think in Street clothes, gave me the food. She guaranteed that the food was fresh and hot. I think all she did was put hot fries on top of the one that sat. Then the nice lady came back with the two mcflurry, one large and one small. That's not fair who gets the small one later. I have to say I've had better experience from this mcdonalds.
Now if the short hair lady would have given me fresh and hot food I would not be writing this.
What are the general opening hours for McDonald's at 804 S Hill Park Dr, Puyallup?
McDonald's at 804 S Hill Park Dr is open from 5:00 AM to 11:00 PM from Monday to Wednesday and Sunday, and from 6:00 AM to 11:00 PM on Thursday, Friday, and Saturday.
Does this McDonald's location offer drive-thru service, and if so, what are the drive-thru hours?
Yes, this McDonald's has a drive-thru available. The drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and operates 24 hours on Thursday, Friday, and Saturday.
Can I order McDonald's food for delivery from this location, and what are the delivery hours?
Delivery service is available at this McDonald's location. Delivery hours are from 5:00 AM to 12:30 AM on Monday to Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What ordering and delivery services does McDonald's at this location provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I find the full menu for McDonald's at 804 S Hill Park Dr?
The full menu can be viewed online at https://www.mcdonalds.com/us/en-us/full-menu.html
Is there a mobile app available for ordering from this McDonald's, and where can I download it?
Yes, the McDonald's App is available for iOS at https://apps.apple.com/us/app/mcdonalds/id922103212 and for Android at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US, allowing easy ordering and rewards tracking.
What nearby gas stations are close to McDonald's at 804 S Hill Park Dr?
Nearby gas stations include South Hill Chevron, Chevron, and Shell, making it convenient to fuel your vehicle before or after visiting McDonald's.
Are there any nearby hotels where visitors can stay close to this McDonald's?
Yes, Holiday Inn Express and Suites Puyallup and Holiday Inn Express & Suites Puyallup (Tacoma Area) are nearby, providing accommodation options for travelers accessing McDonald's.
What nearby coffee shops can I visit before or after dining at McDonald's?
BigFoot Java is a nearby coffee shop and cafe where customers can enjoy additional beverage options near McDonald's at 804 S Hill Park Dr.