McDonald's

3.5
1582 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
804 S Hill Park Dr, Puyallup, WA
98373, United States

Hours

Reviews

3.5
1,582 reviews
5 stars
541
4 stars
347
3 stars
307
2 stars
139
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and understaffing issues.

Order Accuracy

Numerous reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, overcooked food, and inconsistent preparation.

Staff Attitude

Several reviews noted rude or unprofessional behavior from staff, impacting the overall customer experience.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
  • DV
    David Vacknitz
    3 days ago
    3.0
    The frys on the meal where not cooked, looked and tasted like it cooked for maybe half the required time
  • SS
    Superwash
    4 days ago
    1.0
    Over priced garbage
  • UL
    U. L.T
    Nov 1, 2025
    3.0
    Had an order done with the app in advanced. Went to the drive thru. Had 2 cars in front of me. I waited 20 min in line. Due to time issue I couldn't wait longer, but i was stuck. Couldn't drive out of the line. Had to wait till the first car got his order. It seemed they were understaffed. This happened at 2.05 this the morning. I left without out my order. I got out of the car, and approached the window and I told the worker that i can't wait anymore and he can keep the order. I did not expect my money to be refunded. I really appreciate it. I always go to this McDonald Normally. Fast service and everything is still warm when received. Thank you
  • AT
    Andrii T
    Oct 18, 2025
    4.0
    Many people here write mostly negative reviews and what they didn't like. I've only been here once and I liked the place overall. I was with two children and our food was brought to us fairly quickly. The food was good. Prices have certainly gone up compared to what they used to be, but that's more of a general trend. The place is quite clean, bright, and atmospheric. I took off one star because they washed the floor in front of us and it was so slippery that my child immediately fell on it after slipping.
  • EB
    Erica Baker
    Sep 25, 2025
    1.0
    At 10:29 in the drive thru they told me it was too early for lunch . I park and go inside, still 10:29 and the LUNCH menu is posted inside. I wait in line behind 1 man as he orders. Then at 10:30 I get my order taken. At 10:31 I ask the manager does it have to be **exactly ** 10:30 ON THE DOT to place a lunch order ? She says “no it can be up to 3-4 minutes before.” I ask her why the drive thru turned me away, less than 60 seconds away from actual lunch window ? She couldn’t explain . She completes out my order at 10:32. But what was the big issue ? DONT WASTE UR TIME . They don’t wanna serve the food. 🤷🏻‍♀️

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 804 S Hill Park Dr, Puyallup?

McDonald's at 804 S Hill Park Dr is open from 5:00 AM to 11:00 PM from Monday to Wednesday and Sunday, and from 6:00 AM to 11:00 PM on Thursday, Friday, and Saturday.

Does this McDonald's location offer drive-thru service, and if so, what are the drive-thru hours?

Yes, this McDonald's has a drive-thru available. The drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and operates 24 hours on Thursday, Friday, and Saturday.