McDonald's

3.5
1600 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
804 S Hill Park Dr, Puyallup, WA
98373, United States

Hours

Reviews

3.5
1,600 reviews
5 stars
544
4 stars
351
3 stars
309
2 stars
140
1 star
256

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted slow service, with long wait times both in the drive-thru and inside the restaurant.

Food Quality

Customers frequently mentioned cold or poorly prepared food, with some expressing disappointment in the freshness and taste.

Staff Behavior

Several reviews noted unprofessional behavior from staff, including rudeness and lack of accountability.

Cleanliness

While some customers appreciated the cleanliness of the bathrooms, others reported messy tables and unsanitary conditions.
  • JH
    Jackson Humphries
    6 days ago
    1.0
    I wouldn't eat at this location for breakfast. They had me waiting over 20 minutes for 1 chicken biscuit 😒 I dont know if they lack the staff to manage a McDonald's or they had to go find a chicken to put in the fryer. The food wasn't worth the price and the wait time.
  • WH
    Wayne Holle
    Jan 5, 2026
    4.0
    Had the late night milkshake I wanted
  • AA
    Alex
    Dec 24, 2025
    1.0
    If you’re gonna be charging more money than the other McDonald’s nearby you gotta at least be getting orders right. Twice in a row order was wrong first time they lost my order and 2nd time i went inside after waiting half a hour for curbside and about 6 people waiting to be helped. Waited for like 10 more minutes with 6 people waiting and nobody came. If you’re gonna have low customer service then lower your prices comparable to the rest of the McDonald’s.
  • KS
    Kyle Simpson
    Dec 17, 2025
    1.0
    Don't mind waiting 30 minutes.. things get busy, it's all good. After 3 attempts to get my 2 breakfast sandwich order correct I figured I didn't need to check the bag. Everything was lukewarm and both sandwiches were completely wrong. People have bad days, but this just made me mad. Dont increase prices by 100% and still give low quality, mixed up orders. Tsk tsk
  • NH
    nancy hunter
    Dec 11, 2025
    1.0
    Online order, sat waiting over half an hour. So I went through the drive for my order. When I got to the second window, I kept my cool. Now it's close to an hour waiting. Window lady was nice, she said for my time id get extra. I asked for two additional mcflurry. Also fresh hot food, not the food that had been sitting. The lady short hair and I think in Street clothes, gave me the food. She guaranteed that the food was fresh and hot. I think all she did was put hot fries on top of the one that sat. Then the nice lady came back with the two mcflurry, one large and one small. That's not fair who gets the small one later. I have to say I've had better experience from this mcdonalds. Now if the short hair lady would have given me fresh and hot food I would not be writing this.

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 804 S Hill Park Dr, Puyallup?

McDonald's at 804 S Hill Park Dr is open from 5:00 AM to 11:00 PM from Monday to Wednesday and Sunday, and from 6:00 AM to 11:00 PM on Thursday, Friday, and Saturday.

Does this McDonald's location offer drive-thru service, and if so, what are the drive-thru hours?

Yes, this McDonald's has a drive-thru available. The drive-thru is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday, and operates 24 hours on Thursday, Friday, and Saturday.