Chipotle South Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some meals being cold, poorly prepared, or missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Several customers expressed dissatisfaction with the portion sizes, noting they were smaller than expected for the price.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for lack of training and professionalism.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
MT
mohanlal tejwani
Oct 31, 2025
5.0
I'm vegetarian. I got there vegetarian food. It was very nice 👍. I'm happy 😊
KW
Karen Wicklander
Oct 31, 2025
5.0
My daughter recommended this place. She loves the 1/2 steak 1/2 chicken salad bowl with fajita vegetables.
SP
sil pump
Oct 21, 2025
1.0
came in to get a carne asada bowl asked for double meat and barely got a full scoop and got charged 22 dollars for it this place is ripping you off in a great time of struggle and i would recommend you take your money elsewhere the staff also treated me terribly.
SC
Shane Carlson
Oct 17, 2025
1.0
I use the drive thru and pre-order at least 25min in advance. The last 3 times I have done this they still can't seem to get my order done before I get to the window. You sit there at the window(even though you made eye contact with someone) for another 5min before anyone even comes to greet you. At this point you find out they haven't even started making your order yet. I like the food but this type of service is really making me not want to return.
JM
Jon McCoy
Oct 13, 2025
5.0
You Should Go Here for a Really Good Big Burrito! 👍🌯 🔥🌶 ...i take that back Last time was the best had in years to the exact opposite this time and i ordered the same exact thing I came back tonight and realized its a hit a miss thing there and very inconsistent this time it was extremely sloppy fell apart pouring into my lap thankfully the bag was there to catch it and i looked inside it was mostly all salsa corn and lettuce and almost zero chicken with little black beans and rice or cheese plus it had no sour cream and there was so much salsa dripping all over i couldnt let go once i started without it falling apart completely it was way way too spicy i was sweating and i cant have it that hot i couldn't barely eat it i didn't order a salad with salsa i ordered a burrito and it was so now i am still hungry and left unsatisfied because it didnt have the flavor i craved at all and didnt get what i orded and it was a waist of money. Photo is the good one koodos to the person who made my first one 👍 maybe next time if i muster up the courage to go back it will get a 5 star again for the food
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill South Hill serve?
Chipotle South Hill serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in South Hill, Puyallup?
It is located at 10115 167th St Ct E, Pierce, Puyallup, WA 98375.
What are the opening hours of Chipotle Mexican Grill South Hill?
The restaurant is open from 10:45 AM to 11:00 PM every day of the week.
How can I order food online from Chipotle South Hill?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill South Hill offer any rewards or promotions?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
Is Chipotle South Hill welcoming to LGBTQ customers?
Yes, Chipotle South Hill is welcoming to LGBTQ customers as noted in their attributes.
What nearby restaurants can I visit along with Chipotle in South Hill?
Nearby you can find Applebee's Neighborhood Grill & Bar and Applebee's Grill + Bar, both offering American cuisine and bar services.
Are there any nearby pet-related stores near Chipotle South Hill?
Yes, Shampoochie's pet store and All Creatures Animal Hospital are nearby if you need pet supplies or veterinary services before or after your meal.
What automotive or recreational vehicle services are near Chipotle South Hill?
Clear Creek RV Center, Maximum Performance automotive repair, Johnson RV, Camping World, and RVs.com Showroom are close by for vehicle and RV needs.
Can I visit any health or beauty services near Chipotle?
Yes, nearby you have Sol & Luna Salon Suites, Luna Ink & Co tattoo and piercing, Avatar Nails & Spa, and counseling at Brass Tacks Professional Counseling.