Chipotle Mexican Grill

3.8
464 reviews
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About

Mexican Restaurant
Chipotle South Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
10115 167th St Ct E, Puyallup, WA
98375, United States

Hours

Reviews

3.8
464 reviews
5 stars
247
4 stars
73
3 stars
23
2 stars
25
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including undercooked ingredients, small portion sizes, and items being out of stock.

Cleanliness

Several customers noted that the restaurant was not clean, with overflowing trash and dirty tables.

Staff Attitude

While some staff were praised for their friendliness, many reviews highlighted negative attitudes and unprofessional behavior from employees.

Order Accuracy

Numerous customers experienced problems with order accuracy, including missing items and incorrect food preparation.
  • HR
    Heather Rochelle
    2 days ago
    2.0
    Store always dirty!! Never have anything there suppose to regardless of time of day!! Staff just stands around doing nothing while store dirty and chicken burning on the grill
  • KB
    Katie Brown
    3 days ago
    2.0
    Orders constantly wrong, or missing items cause they were out and never ready on time. We will go to the other location going forward.
  • WB
    Wyatt Bray
    Jan 2, 2026
    4.0
    The food for Chipotle is not any kind of authentic. Its tex mex. Some Mexican flavors put together in mostly American style. For all that, its still pretty good. The ingredients are pretty "light" as in not saturated with grease or heavy fat. Also, being on a reduced sodium diet as I am, the bowls make a great option. The salsa situation is also good, going from mild to reasonably spicy. The green Tamatillo sauce is the best.
  • DS
    Derek Soldanels
    Dec 28, 2025
    1.0
    The restaurant was less clean than desirable. Service was generally disappointing especially when asking for additional portion sizes as the employee was putting way less than minimal scoops in our bowls, burrito and tacos. When you asked for more she would literally just add 1 piece of meat or 1/4th scoop of rice. She was also incredibly unprofessional towards her co-workers as she snatched things aggressively out of their hands consistently while we were in line and while we dined in. Cashier was pleasant. This store is not recommended at all. Drive up or down the street a couple of miles to go to a better operation. Never had such a poor experience at a chipotle before.
  • JB
    Jigme Bhutia
    Dec 22, 2025
    1.0
    This place doesn’t deserve even a single star. If there would be a NO STAR or Minus Star, would have given. We orders Two bowl online. In one bowl the rice was undercooked and very little quantity (not a regular size) and in another bowl there was no rice at all. They treat customers order like we order there for FREE. Customers Pay for their meal and deserve to get serve like they pay for it. I DON’T RECOMMEND THIS PLACE.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill South Hill serve?

Chipotle South Hill serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.

Where is Chipotle Mexican Grill located in South Hill, Puyallup?

It is located at 10115 167th St Ct E, Pierce, Puyallup, WA 98375.