Chipotle Puyallup is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on customer service is mixed; while some employees received praise for their kindness, others were reported as rude and unhelpful.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and flavorful meals, while others reported issues with incorrect orders and undercooked items.
Cleanliness
The restaurant's cleanliness is a recurring concern, with multiple reviews highlighting dirty tables and a messy environment.
Order Accuracy
Many customers experienced issues with order accuracy, including receiving incorrect items or missing ingredients.
Staff Attitude
Staff attitude varies significantly, with some customers noting friendly service while others reported rude behavior and lack of attentiveness.
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LouAnn Sawyer
Nov 4, 2025
1.0
Stood in line for 10 minutes and didn't move. Both times we've been here the service is so slow. This time we had to leave.
AM
Aiden M
Oct 28, 2025
5.0
The employees were very kind and helpful. We came in with a moderately large order. I can’t remember the name of the girl who made our food but Kiara checked us out and I wanted to thank both of them for accommodating us and being so kind. I was disappointed to find out their pos system doesn’t allow us to tip. I didn’t have cash on me at the time and I really wanted to tip them. We came in 10/28 at 5:13 pm. Thank you to the employees! I hope you get a tipping system integrated into the pos system soon!
BT
BossLady Trucker
Oct 14, 2025
1.0
I have ordered from here a few times through the GrubHub app to be delivered. Of the five or so times I have ordered, the food has only been right once. Today was my final straw. I ordered a veggie bowl that arrived with tons of chicken and a couple other ingredients, one of which I’m allergic to so I can’t even eat this. I attempted to call the store so the manager could maybe talk with their people about paying better attention to what ingredients are listed on the order, but you just get a robot. I would love to go in person and pick the order up myself, but since I drive semi, I can’t just pull in anywhere. Hopefully someone who has any kind of authority at this location will see this and teach their people how to read order tickets.
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Dmitriy Turbo
Oct 9, 2025
5.0
The best chipotle in Washington
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Cherrymae Wimmer
Sep 30, 2025
4.0
I usually order in store, always a great, fast service, tastes fresh.
This time I ordered online for the first time. The app said my order was going to be ready at 11:40am. I park at 11:42am, use the restroom, the app says its delayed, I walk over to the counter to let them know I arrived and ask for my name and my order is ready. I pick it up, and the app at 11:50am still says my order is delayed.. it wasnt until 30 mind later, the app notified me my order was picked up. I don't know what the delay was, I wish the app was more up to date the status of my order.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Puyallup offer?
Chipotle Mexican Grill in Puyallup offers customizable menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill in Puyallup?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Puyallup provide online ordering and delivery options?
Yes, Chipotle offers online orders through their website and app, with options for in-store pickup and delivery.
Can I earn rewards or get exclusive offers at Chipotle Mexican Grill in Puyallup?
Yes, by signing up for Chipotle Rewards, you can earn free food and receive exclusive offers.
What payment methods are accepted at Chipotle Mexican Grill in Puyallup?
Chipotle accepts credit cards and gift cards as payment methods.
Is Chipotle Mexican Grill in Puyallup welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers with an inclusive environment.
Where is Chipotle Mexican Grill in Puyallup located?
It is located at 12011 Meridian E, Puyallup, WA 98373, United States.
Are there any other dining options near Chipotle Mexican Grill in Puyallup?
Yes, nearby dining options include Jimmy John's sandwich shop and KFC, a fast food chicken restaurant.
What healthcare facilities are near Chipotle Mexican Grill in Puyallup?
Nearby healthcare facilities include Puyallup Modern Dentistry, Franciscan Care Center - Puyallup hospital, and Franciscan Medical Clinic - Meridian East.
What nearby places could I visit for shopping or relaxation after dining at Chipotle Mexican Grill in Puyallup?
Nearby you can visit CAP gift shop and antique store, Cache Hair Salon and spas, or Broadway Massage Puyallup for some relaxation and shopping.