Buffalo Wild Wings

3.7
2460 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
13215 Meridian East, Puyallup, WA
98374, United States

Hours

Reviews

3.7
2,460 reviews
5 stars
982
4 stars
597
3 stars
333
2 stars
194
1 star
354

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including inattentive waitstaff, long wait times for food and drinks, and incorrect orders.

Food Quality

Customers frequently reported inconsistent food quality, with complaints about cold wings, overcooked items, and missing components from orders.

Atmosphere

The restaurant's atmosphere was noted as loud and chaotic, especially during busy times, which detracted from the dining experience.

Staff Performance

While some staff members received praise for their service, others were criticized for being unprofessional or disengaged, leading to mixed experiences.

Parking and Accessibility

Several customers mentioned issues with parking, particularly in poorly lit areas, which raised safety concerns.
  • VR
    Violeta Reynaud
    4 days ago
    4.0
    The place is perfect for watching the games, drinking a cold beer, and now even cider, which is very good. The wings are always good. What I don't like so much is that they're always short-staffed, and since there are so many of us, sometimes they forget things. And when it comes to paying the bill, if you have the app, there's always some problem applying the Tuesday promo. But overall, I like it because the atmosphere is family-friendly, or if you're looking for a sporty atmosphere with friends, it's also great. el lugar es perfecto para ver los juegos, beber una cerveza fresca y ahora hasta cidras,que estan muy buenas, las alitas siempre esta bien, lo que no le gusta mucho es que siepres les hace falta meseros y como somos demaciados comensales a veces se les olvidad las cosas y a la hora de pagar la cuenta si tienes la aplicacion siempre Hay algun problema para alicar la promo del martes, pero en general lme gusta porque el ambiente es familiar o si buscas un ambiente deportivo con los amigos tambien lo es.
  • MA
    Michael Austin
    Nov 14, 2025
    2.0
    2 star review for placing an online order and being told it would be ready at 4:50. Here I am still waiting for my food at 5:10 over 20 minutes later and it's still not ready. I mean I enjoy the food but until you fix your online ordering system you deserve a poor rating.
  • CS
    carrie stricklin
    Nov 11, 2025
    1.0
    Poor customer service from assistant manager Robert on Veterans Day I visited the Buffalo Wild Wings in Puyallup on Veterans Day to take part in their promotion honoring veterans. I also upgraded my free offer to show appreciation and support the restaurant. However, when I asked for a to-go box for my leftovers, the assistant manager, Robert, refused to give me one. I found this extremely disappointing and disrespectful, especially on a day meant to recognize and appreciate veterans. It’s basic customer service to provide a to-go box, particularly to someone who both qualified for the promotion and spent extra money there. The way this situation was handled felt rude and dismissive. I’ve had good experiences at other Buffalo Wild Wings locations, but this kind of treatment from management makes me hesitant to return to the Puyallup location. I hope they take this feedback seriously and show better respect and courtesy to their customers—especially veterans.
  • SN
    S N
    Oct 28, 2025
    1.0
    First time ordering at this location. I ordered 2 of the buy one get one wings, the 15 pcs. Since it’s buy one get one, 1 order is 30 pc. I should’ve gotten 60 wings because I ordered 2x. Turns out, I am short not just a couple of wings, but 10 pcs of wings. Whoever did the packing, clearly didn’t count well. They put the sticker 25 (to label 25 pcs) but it’s only 20. You can see from the picture they put 5 pc each for the 4 flavors. I regret not checking because who knew. I have never had this problem with the other location I used to order from. Hey Buffalo Wild Wings Puyallup, you owe me 10 wings. To think I feel bad and gave some tip as well to the guy at the pick up order. Please train the kitchen staff to count right when packing to go orders. Not fair to be missing some food you paid for.
  • DT
    D Turner
    Oct 26, 2025
    1.0
    So we walked in immediately behind a group of 4 boys at around 4pm on a Sunday. They were seated in dining room. The hostess asked us how many in our party we said 2. She she said, "Well you will have to wait until they (pointing at the boys she just seated) place orders and receive their drinks before I can sit you in the dining room." I was confused, I said there's at least 10 open tables in the dining room (2 were 2 tops) and you're saying we have to wait until the people before us get their drinks at their table before we can be seated? She said yes, she would not be able to seat us until they were officially greeted, and that means that they have to receive the drinks that they order before we could be seated. I've been to B-Dubs a lot, by myself, with my wife, with large groups of people, and in several locations across the US. I have never heard of such a thing. If that is your policy, it's a stupid policy and it alienates your customers. And earns you a 1 star review. All the promotions you're trying, to get customers back in the door, how about just being respectful? I was ready to just walk right out, but my wife said let's just go sit at the bar. Our waitress at the bar with spectacular. Food was as expected. (Except) I would NOT recommend the jumbo stuffed tots. They are a great I idea, but are literally caked in BBQ seasoning. A dusting would suffice. But it's all we could taste, very salty fake, thick, BBQ powder. I think lightly seasoned they would be fantastic. Again stay away from the jumbo tots, you'll get high blood pressure just looking at them. Also is it just me or has the price on their wings gone through the roof?

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Puyallup specialize in?

Buffalo Wild Wings in Puyallup specializes in Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the hours of operation for Buffalo Wild Wings in Puyallup?

Buffalo Wild Wings is open Monday from 11 AM to 11 PM, Tuesday through Thursday from 11 AM to midnight, Friday and Saturday from 11 AM to 1 AM, and Sunday from 9:30 AM to 11 PM.