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Baskin-Robbins

4.3
(212 reviews)

Business Details

1422 E Main Ave, Puyallup, WA
98372, United States
(253) 848-6713
https://locations.baskinrobbins.com/wa/puyallup/1422-e-main-ave

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 1422 E Main Ave, Puyallup, WA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
1422 E Main Ave, Puyallup, WA
98372, United States

Hours

Reviews

4.3
212 reviews
5 stars
134
4 stars
45
3 stars
11
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised friendly and helpful service, others reported rude and unprofessional behavior.

Product Quality

Ice cream flavors are generally well-received, but there were complaints about incorrect orders and issues with expired products.

Cleanliness

The store is often noted for being clean, but some reviews mentioned unsanitary conditions and a lack of seating.

Pricing

Prices are considered high by some customers, leading to mixed feelings about value for money.

Staffing Issues

Several reviews highlighted understaffing during busy times, leading to poor service experiences.
  • LL
    Leroy Leroy
    Feb 11, 2026
    1.0
    Looks like they have four orders to make after waiting for about 20 minutes I asked if the other person can help he said no her job is to sweep the floor
  • EL
    Emily Ledgard
    Nov 9, 2025
    5.0
    I always enjoy stopping here for a quick treat ( I just wish they could bring back the flavor moms making cookies because I miss it so much it's my favorite ice cream! ), but thank goodness the girl who was working was super helpful and she advised me to try the Cookie monster which was amazing with my scoop of jamoca, I couldn't have been happier!!!
  • LP
    Lesley Blair Paine
    Mar 11, 2023
    5.0
    4 of us picked 4 different ice creams 3 different ways. They were all good. Large scoops.
  • BG
    Brandye Gronzo
    Aug 23, 2019
    4.0
    We go daily

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

This information is certified by Baskin-Robbins and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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