Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
580 reviews
5 stars
283
4 stars
140
3 stars
83
2 stars
24
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are generally friendly and accommodating, with some standout interactions noted, but there are also reports of rudeness and poor communication.
Food Quality
Food quality is inconsistent; while some customers report fresh and hot meals, others have experienced cold or improperly prepared food.
Cleanliness
The restaurant is frequently described as clean and well-maintained, contributing positively to the overall experience.
Ordering Experience
Many customers express frustration with the kiosk ordering system, preferring traditional cashier service, and report issues with order accuracy.
Overall Experience
Mixed reviews indicate that while some customers enjoy their visits, others have had disappointing experiences, leading to a lack of consistency.
- EEesc_cynicismDec 14, 20251.0Guy in the window was wearing a Mahomes jersey 🤢
- SRSandy RhodehouseNov 21, 20255.0If youre going for McDonald's, this is the only one to trust in the Moscow/Pullman area. After multiple failed attempts at the two Moscow locations and the other Pullman location, we decided to give this one a try. Every time I've been to this location the staff is friendly and genuine, the order comes out quickly and accurately, and the food is always 🔥 and fresh! Whoever is running this place should give the others some pointers. Great job you guys. Absolutely worth the 20 min drive.
- TBTracy BarrazaOct 23, 20253.0Well it's McDonald's so you can't expect a whole lot for what you spend. I will say that having to order at the kiosk is very frustrating. I'm wondering why they even have cashiers and clerks because your kiosks are trying to do their job and it's not working my personal opinion is get rid of the kiosk and bring the people back in. I'll be more than happy to give it five star review if you get rid of the kiosk
- MSMr. SindarwinOct 9, 20251.0Wasn't even busy and they forgot the egg on 2 mc griddles. My disappointment is immeasurable
- MNMadelaine NewellSep 25, 20255.0To the young gentlemen that “rubber ducked” my jeep tonight in the drive thru, it was such a sweet gesture and I appreciate that you had such amazing energy at 10 o’clock at night. It was an amazing end to the day. Little gestures go a long way and it was super appreciated
Frequently Asked Questions About McDonald's
What are the operating hours for in-store service at McDonald's in Pullman, WA?
McDonald's in Pullman, WA is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and stays open until midnight on Friday and Saturday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available at this McDonald's. Delivery hours are from 7:00 AM to 10:15 PM Monday through Thursday and Sunday, and until 11:15 PM on Friday and Saturday.
Is curbside pickup available at this McDonald's?
Yes, McDonald's at 1620 Grand Ave S offers curbside pickup service.
What payment methods does McDonald's in Pullman, WA accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru available for customers.
Are there mobile apps available to order from McDonald's in Pullman, WA?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What nearby dining options are close to this McDonald's?
Nearby dining options include Pullman Burrito for Mexican food, Fork in the Road food truck catering, Arby's sandwich shop, Papa Murphy's Take 'N' Bake Pizza, and South Fork Public House American restaurant and bar.
What nearby services can be useful when visiting McDonald's in Pullman?
Nearby services include Rite Aid pharmacy and convenience store, Les Schwab Tire Center for automotive repair, Willamette Dental Group and multiple dental offices, T-Mobile store, and Planet Fitness gym.
How can I combine a visit to McDonald's with a stop for automotive needs or health services nearby?
While visiting McDonald's at 1620 Grand Ave S, you can conveniently access Les Schwab Tire Center for tire or auto repair services, or visit nearby health providers such as Willamette Dental Group and Palouse Pediatric Dentistry for dental care.