Business Details
About
Mexican Restaurant
Chipotle Pullman is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.5
488 reviews
5 stars
129
4 stars
40
3 stars
35
2 stars
44
1 star
240
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold meals, stale ingredients, and food safety concerns such as food poisoning.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions noted by several customers.
Stock Availability
Customers consistently complained about the restaurant being out of key ingredients, impacting their ability to order what they wanted.
Inconsistent Experience
The quality of food and service varied significantly, with some customers reporting good experiences while others had negative ones.
- AMalejandro mendozaDec 30, 20253.0The food is ok the place is fine but employes wee shouting to each other
- GTGarrett TapalDec 21, 20251.0Let me start by saying that I do not leave reviews often. That being said, I cant recommend staying away from this place enough. I typically dont have stomach problems, but this is the third time I have had stomach issues after eating at this location. I got a bowl delivered and while the food was cold, i ate it anyway because I didnt care to return it. I got the carne asada which, as beef, should be safe regardless of how its cooked. Not the case any of the times I have been. I will not be buying from them again. Clearly the food is not being handled properly and the health department needs to look into this place. If i could give less than 1 star I would
- DDDiz DeanDec 20, 20251.0When I tell you the worst gas induced, there's no exaggerating. This is the over-paid ugly stepsister of Qdoba designed for City Caucasian folk with a lack of flavor and a simpleton menu. It's only 7 miles to the Q at the mall and we'll drive it from now on when we get a burrito craving.
- RSRaven SavageDec 17, 20254.0Great food and service, they frequently struggle with running out of product which is my only real complaint. They're still very friendly.
- JMJada MillerDec 2, 20251.0I had such a poor experience with one of the managers here today. I asked for a side of cilantro and he told me no because “it’s not washed.” I used to work at chipotle I know that the cilantro comes in a bag and is not ever washed before mixing into any of the salsas. I have went to plenty of Chipotles and I’ve always gotten a side of cilantro bo issue. I believe he did this because he was already giving me an attitude because I told him he could have used more than one coupon on the app.I was right that he was able to use more than one and he was like “oh maybe it just for the BOGO entrees.” Please educate your employees as a manger you should be the most knowledgeable person and as a former Chipotle employee I knew more than him. I don’t recommend this store at all. The rest of the employees looked so defeated and shock their heads to their manager’s response to me and that is just disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
Where is the Chipotle Mexican Grill located in Pullman, WA?
It is located at 485 SE Brelsford Dr, Pullman, WA 99163.
What are the opening hours for Chipotle Mexican Grill in Pullman?
Chipotle Pullman is open daily from 10:45 AM to 11:00 PM.
Can I order Chipotle Pullman food online?
Yes, you can order online via https://order.chipotle.com/ or the Chipotle app linked for Apple devices.
What kind of food does Chipotle Pullman offer?
They offer customizable Mexican fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Pullman support sustainable and humane food sourcing?
Yes, they prioritize food with integrity by sourcing ingredients from farms that follow humane and sustainable practices.
How can I contact Chipotle Pullman if I have questions?
You can email them at WA.3792.Pullman@chipotle.com or call +1 509-350-8452.
Is Chipotle Mexican Grill in Pullman welcoming to LGBTQ customers?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Pullman?
Nearby you can visit Starbucks for coffee, Illia Dunes State Park for outdoor recreation, and Red Card Pub for a bar and grill experience.
Are there convenient services near Chipotle Pullman for banking or shopping needs?
Yes, Washington State Employees Credit Union (WSECU) and Walmart Pullman are nearby for your banking and shopping needs.
What other dining options are near Chipotle Pullman?
You can find ZENSHI Handcrafted Sushi, Subway, and POPO bubble tea & cafe close to Chipotle Pullman.