Taco Bell / KFC

3.1
415 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 109 Merlot Drive in Prosser. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
109 Merlot Drive, Prosser, WA
99350, United States

Hours

Reviews

3.1
415 reviews
5 stars
125
4 stars
64
3 stars
62
2 stars
44
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items, and diminishing portion sizes.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms.

Pricing Concerns

Numerous reviews mentioned that prices were perceived as high relative to the quality and quantity of food served.

Management Issues

There were multiple mentions of poor management and operational practices, including closing early and inadequate staffing.
  • LH
    Levi Hendricks
    Nov 16, 2025
    1.0
    They served me old food. Honestly I wouldn't even have cared so much if the lady at the drive through wasn't so unpleasant to interact with this is the 2nd time ive been here and its pretty crazy how bad it is.Management is a joke.
  • GG
    Grant
    Oct 19, 2025
    1.0
    We ordered the cheese sauce and when we got home and opened it, it was incredibly hot and burned my wife’s mouth and burned her hands, leaving them red from the burn. And when I called all the manager said was it is just normal temperature. You have to warn people when you serve them hot food. Horrible job.
  • DB
    Dee Bean
    Oct 9, 2025
    1.0
    Good employees but the cost is complete bull and the quality of food has diminished.
  • CS
    christian smith
    Sep 30, 2025
    1.0
    The woman taking our order couldn’t have been less interested in our order. I was given a completely different meal, broken taco shells. My wife was given all old broken chicken wings, reheated hard fries, at least a day old coleslaw. Nobody in the store, few in drive-thru, 6 employees, every table dirty, fountain drink machine dry sticky soda everywhere. Management needs to address some key issues. Definitely making our never again list. This was 8 pm, just to be clear
  • DM
    Daisha Mckay
    Sep 26, 2025
    1.0
    Save yourself the trouble and eat gas station food before you come here. The service is awful and the ice is moldy. They got our order wrong, tried to double charge us and then didn't apologize about the disgusting moldy drinks. Not a single person who works here deserves this job. Zero stars all around. I'm just glad I never used the restroom 🙃

Frequently Asked Questions About Taco Bell / KFC

What are the regular operating hours for Taco Bell at 109 Merlot Drive, Prosser?

Taco Bell is open daily from 10:00 AM to 10:00 PM.

Does Taco Bell at 109 Merlot Drive have a drive-through option?

Yes, the drive-through is open daily from 10:30 AM to 10:00 PM.