McDonald's

3.5
1103 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
103 Merlot Dr, Prosser, WA
99350, United States

Hours

Reviews

3.5
1,103 reviews
5 stars
404
4 stars
235
3 stars
186
2 stars
95
1 star
183

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned cold or poorly prepared food, including undercooked fries and incorrect meal components.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and restrooms, indicating inconsistency in maintenance.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, leading to long wait times.
  • PP
    Paul
    2 days ago
    4.0
    Hometown McDonald's!!
  • TT
    Tammy
    Nov 15, 2025
    5.0
    Fast drive thru
  • CC
    chris
    Nov 12, 2025
    1.0
    this place is disgusting, DO NOT let your children play in the play place. I my self have almost lost my eye taking my little sisters into there. Got Herpes in my eye somehow but now my girlfriends neice has pink eye in BOTH her eyes. DISGUSTING. They should know to keep it clean after hundreds of little children running through there all day.
  • DB
    David Bishop
    Nov 8, 2025
    1.0
    Slowest fast food I have ever gotten, It’s not busy and I have been waiting 30 minutes
  • MV
    Maksym Vorobei
    Oct 27, 2025
    1.0
    The staff won't listen to you; they'll just steal your Monopoly sticker, and you won't have anything to prove. Avoid this place if you play Monopoly. P.S. the food is okay.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Prosser, WA?

McDonald's in Prosser, WA is open from 5:00 AM to 2:00 AM Monday through Thursday and Sunday; on Friday and Saturday, it is open 24 hours.

Can I order delivery from this McDonald's location?

Yes, delivery is available daily from 5:00 AM to 1:30 AM (2:30 AM on Friday and Saturday) via their online ordering platform.