Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,038 reviews
5 stars
269
4 stars
207
3 stars
216
2 stars
146
1 star
200
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising staff while others criticized management's attitude and employee treatment.
Food Quality
Many reviews highlighted issues with food quality, including cold fries, incorrect orders, and poorly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and foul odors.
Operational Issues
Frequent complaints about inconsistent hours of operation, including being closed when they should be open and slow service.
Staffing Problems
Several reviews mentioned being understaffed, leading to slow service and long wait times.
- BTBrian Thompson2 days ago3.0So getting orders and way over priced
- LPLiz PatrickNov 8, 20255.0Easy location to eat at and the food is good.
- ACAj ChiversNov 6, 20255.0Not bad for McDonald's staff is friendly. I usually do mobile order and it's always ready and correct.
- MJMike JurekNov 2, 20253.0Don't bother coming for breakfast half the time the lobby is locked till 8am
- TMTerri McQuillenOct 22, 20251.0We ordered two meal deals with coke. They said they didn't have coke. We asked for lemonade and as the screen vanished I noticed a $2 up charge. We asked to talk to the manager when the boy at the window said he couldn't change it. The manager came to the window and had an immediate attitude that we were complaining. She said our choices were watered down coke or lemonade for two dollars more. We went to another business for lunch and won't go back to that McDonald's again.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 310 W Sims Way, Port Townsend?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
When is delivery available from McDonald's in Port Townsend?
Delivery service is available daily from 6:30 AM to 10:30 PM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at McDonald's in Port Townsend?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via their delivery URL or use the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location have WiFi available?
Yes, WiFi service is available for customers.
What nearby public transportation options can help me get to McDonald's?
You can access McDonald's conveniently via nearby bus stations such as Haines Place Park and Ride and Greyhound Bus, making it easy to reach by public transit.
Are there any coffee shops near McDonald's if I want a different beverage option?
Yes, nearby coffee shops include Sunrise Coffee Company, Sunrise CoffeeHouse, and Starbucks, perfect for grabbing coffee before or after your meal.
What local attractions are close to McDonald's for customers to visit?
Customers can visit Tamanowas Rock Sanctuary, a nearby hiking trail, or enjoy local brews at the Port Townsend Brewing Company after their meal.