McDonald's

3.2
1045 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
310 W Sims Way, Port Townsend, WA
98368, United States

Hours

Reviews

3.2
1,045 reviews
5 stars
270
4 stars
208
3 stars
217
2 stars
146
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many noting slow response times and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and foul odors in the restaurant.

Food Quality

There were numerous complaints about food being cold, improperly prepared, or of poor quality, with some customers expressing dissatisfaction with the freshness of items.

Management Issues

Several reviews pointed to poor management practices, including staff treatment and inconsistent operational hours.

Convenience

While some appreciated the location's convenience for ferry traffic and late hours, many expressed frustration over inconsistent hours and closures.
  • RN
    Ryan Nichols
    Dec 10, 2025
    4.0
    This is a reliable, quick stop right on the main road (Sims Way). It's incredibly convenient for ferry traffic and those needing a fast, familiar meal. ​The late hours (open until 11 PM) are a huge plus in a town that generally closes early. The staff are polite, but be prepared for the drive-thru to be busy, especially during peak meal times. Check your order before pulling away, but otherwise, it's a perfectly functional McDonald's!
  • DJ
    deener maverick (Julian_0451)
    Dec 1, 2025
    3.0
    Staff could have better attitudes but the food is fine
  • LC
    Loghan Christy
    Nov 25, 2025
    1.0
    They had no line in the drive through, ordered very simple items and 2 things are missing from my bag. there is 0 way to contact the store, yall need to update ur phone number or something, very terrible service
  • BT
    Brian Thompson
    Nov 22, 2025
    3.0
    So getting orders and way over priced
  • AC
    Aj Chivers
    Nov 6, 2025
    5.0
    Not bad for McDonald's staff is friendly. I usually do mobile order and it's always ready and correct.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 310 W Sims Way, Port Townsend?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.