McDonald's

3.7
1336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4225 SE Mile Hill Dr, Port Orchard, WA
98366, United States

Hours

Reviews

3.7
1,336 reviews
5 stars
506
4 stars
312
3 stars
266
2 stars
101
1 star
151

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow drive-thru service, with long wait times and incorrect orders being common complaints.

Staff Friendliness

Despite service issues, many reviews highlighted the friendliness and helpfulness of the staff, contributing positively to the overall experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others pointed out issues with the play area and overall hygiene.
  • AA
    Ava
    Nov 14, 2025
    1.0
    The manager there. Her name was Diana and my suggestion to her is if you can't stand the heat stay out of the kitchen. She was very rude, no patience. Whatsoever, and was yelling at me over the microphone.
  • DM
    Dawn Marie
    Oct 17, 2025
    3.0
    Fish sandwich, quarter pound erasure cheese, fries
  • CW
    Cornelius Wilke
    Oct 12, 2025
    5.0
    Drive thru was busy, but Shawn and Summer were great and made ordering easy
  • TH
    Tifany Hoecherl
    Sep 26, 2025
    2.0
    First, their drive thru service is awful. I spent 15 minutes AFTER my order was taken just to get my food. Second, my order of a small fry and a Big Mac without onions was screwed up. The paper receipt was correct, but it still had onions on it. Normally, I would go back through to have it fixed, but why would I wanna wait another 15 to 20 minutes to get it?! This exact service happens nine out of 10 times that I come here. A prefer the McDonald’s on Sedgwick because they are always fast and when mistakes are made, they always make it right immediately. Mile Hill McDonald’s needs new management. Two minutes in the drive-through should be the most it should take once your order is given.
  • MS
    Megan Sheridan
    Sep 21, 2025
    2.0
    Crew is very nice, but this place is busy and understaffed. If you want to sit in the drive thru line for 25 minutes just to get the wrong order this is your spot.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 4225 SE Mile Hill Dr, Port Orchard?

McDonald's is open daily from 5:00 AM to midnight.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM until midnight.