McDonald's

Reviews

• JC

  Jeff Crosier

  Dec 24, 2025
  4.0
  One of the last places to let the kids play while the weather is so crummy. 😀most all of the other quick food places have removed their play areas for kids.
• JT

  Jada T

  Dec 17, 2025
  1.0
  Ordered a quarter pounder deluxe and got a regular quarter pounder that looked stale. My friend ordered one without onions and pickles and the one he got had both on them.
• HH

  Hailey Huezo-Dier

  Dec 11, 2025
  5.0
  There was a mix up with my order and the person in front of me at the drive thru. i wasn’t really concerned about it, but the staff was so friendly and went above and beyond to fix it. greatly appreciated the friendly customer service today. i’m
• SE

  Sara Estrada

  Dec 7, 2025
  1.0
  I've had two separate incidents where they mess up my mobile order. The first time, they didn't give me an item I used with my rewards. I called the store and let them know and they said they would email me a free sandwich voucher. The manager never apologized and it took a month to receive the voucher. Second time, they forgot half of my order when we went to pick up our mobile order. We let them know the items missing and the window worker was extremely rude, closed the window, grabbed the manager and they both looked clueless as what to do. They brought out our missing items but we saw they were still missing one item, let them know and they had to go back and get the remaining items. The whole time, neither the worker or the manager apologized for their mess up. They have a horrible attitude. It seems like they hate their jobs, can't handle the morning rush from a small town, or are racist. I can understand mistakes happen, but this is a recurring issue that corporate needs to be aware of and they need to fire the horrible staff and get better workers who understand what goof customer service is.
• NK

  Natasha Kennedy

  Dec 6, 2025
  5.0
  It’s not often I stop and review a McDonalds. But this one is worth my time. Whenever we visit Port Orchard, we stop at this place, and every time it’s a great experience. Very clean, great play place, and remarkably friendly staff. I would like to particularly thank Alex for his service. He was kind and friendly when delivering food to my family, (and we have a LOT of kids), helpful whenever we had to go to the front counter to ask for something—and was super cool when I asked for extra spicy sauce from my McCrispy. They don’t typically hand this out, and I didn’t tell him this, but I have severe swallowing problems and need lubricant with whatever I eat. And despite it being super busy, Alex ran off and got me an ample amount of sauce for my food. We left the restaurant with smiles, and even as we walked out the door, my husband asked for a bag we could use for trash and Alex gave it happily. Worth choosing this McDonald’s over the other in the area, even if it’s a bit out of the way.

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