Many customers reported issues with incorrect orders and missing ingredients, leading to dissatisfaction.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
While some customers enjoyed the sandwiches and praised the freshness, others criticized portion sizes and ingredient quality.
Speed of Service
The speed of service received positive remarks, with many noting quick order fulfillment, although some experienced delays.
Pricing Concerns
Several reviews mentioned that the prices were considered high relative to the portion sizes and quality of food.
SO
Skunk Obrien
Dec 15, 2025
5.0
Always gets my order correct. You would think this should be an easy box to check, but other stores of this franchise always get my order incorrect.
CG
Corry Guseman
Sep 6, 2025
5.0
Can't thank Jimmy John's enough!...Had an event today and needed a last minute lunch order to feed 30 hungry firefighters and they put together 30 box lunches and delivered them in an hour!
AR
Andy Rodriguez
Jul 25, 2025
5.0
Loved it
SB
Shawna L Barnes
Jul 19, 2025
5.0
Love this place got help with massage from Kyler Ramsey very awesome sandwich maker guy
SB
Stacey Bastian
Oct 12, 2021
1.0
Some of the people who work here are just not nice! They need to have more respect for kids/children and be understanding when delivering food to tweens! Thebperson who answered the phone wasnt even polite!