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Jimmy John's

3.8
(270 reviews)

Business Details

1800 SE Mile Hill Dr, Port Orchard, WA
98366, United States
(360) 519-3758

About

Sandwich Restaurant

Location

Jimmy John's
1800 SE Mile Hill Dr, Port Orchard, WA
98366, United States

Hours

Reviews

3.8
270 reviews
5 stars
140
4 stars
45
3 stars
20
2 stars
25
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude or inattentive service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and disappointment.

Food Quality

While some reviews highlight fresh ingredients and tasty sandwiches, others criticize portion sizes and inconsistent quality.

Pricing

Several customers feel that the prices are too high for the value received, particularly regarding portion sizes.

Speed of Service

The speed of service is generally praised, with many noting quick order fulfillment, though some report delays during busy times.
  • AA
    Ava
    Jan 29, 2026
    5.0
    Edward ty all across the board the portions where equal. Amazing tall white are involved in 2/4pm shift
  • HD
    Hope Dreams
    Jan 20, 2026
    5.0
    Fast and great food the girls Grace and Ella has great coostmer service skills in the Port orchard store
  • SO
    Skunk Obrien
    Dec 15, 2025
    5.0
    Always gets my order correct. You would think this should be an easy box to check, but other stores of this franchise always get my order incorrect.
  • CG
    Corry Guseman
    Sep 6, 2025
    5.0
    Can't thank Jimmy John's enough!...Had an event today and needed a last minute lunch order to feed 30 hungry firefighters and they put together 30 box lunches and delivered them in an hour!
  • AC
    April Colombo
    Apr 28, 2023
    1.0
    I put an order in for 2 sandwiches and it took an hour and a half to get. I called and they said it was on the way, but after 20 minutes it still had not arrived. When calling again, the girl we got was rude, said it's not their fault and hung up on my husband. We will definitely not be ordering from there again. The customer service is horrible. On top of it, they brought us the wrong food.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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