Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
893 reviews
5 stars
350
4 stars
257
3 stars
136
2 stars
62
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, even during less busy hours.
Food Quality
Inconsistent food quality was noted, with complaints about incorrect orders, poor ingredient quality, and issues with food preparation.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted poor customer service experiences, including rude attitudes and lack of attention.
Cleanliness and Hygiene
Several reviews mentioned concerns about cleanliness and hygiene practices among staff, particularly regarding hair management and food handling.
Pricing
Many customers felt that prices were high relative to the quality and portion sizes of the food.
BY
Ben mgmg GG Y
Feb 25, 2026
2.0
Any time around 6 pm your going to be waiting 20 to 30 minutes doesn't matter how busy it seem.
SK
Sanna Kahlvik
Feb 4, 2026
3.0
Always love DQ for the cool treats. The onion rings tasted like their fryer oil was overdue for a change. Very slow service when we went on a Saturday evening. Nearly 30 minutes from the time we walked in the door til we received our food, even though we were only 3rd in line. They seemed under staffed, but friendly enough.
RW
Ryan Wynn
Jan 30, 2026
1.0
5 dollars for a ice cream with someone’s hair in it
PO
Peter Olson
Jan 25, 2026
4.0
Wife and I go every so often. Been good most the time, but need to post this as it's unacceptable to order a Reeses peanut butter cup blizzard for 8 bucks and find there is almost none of the ingredient to make it as such. If I wanted vanilla soft serve I'd go to McDs or Wendy's for half the cost.
PH
Patricia Heavner
Dec 20, 2025
5.0
Stop going to competition because have you checked out the prices and quality of food? 7 dollar meals options are amazing, dessert included.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats are offered at Dairy Queen Grill & Chill in Port Orchard?
Dairy Queen Grill & Chill offers classic fast-food items including Grillburgers®, Chicken Strip Baskets, and is known for its Blizzard® Treats, soft-serve ice cream cones, shakes, malts, and signature DQ cakes.
What are the opening hours for Dairy Queen Grill & Chill during the weekdays?
The restaurant is open Monday through Thursday from 10:30 AM to 9:00 PM, and on Friday from 10:30 AM to 10:00 PM.
Are there any special holiday hours or closures for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is closed on November 27, December 24, December 25, and January 1. On December 31, it is open from 11:00 AM to 7:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, offers booster seats, high chairs, welcomes children, and is wheelchair accessible.
Does Dairy Queen Grill & Chill provide outdoor seating and free WiFi?
Yes, the location has outdoor seating available and offers free WiFi to customers.
How can I order food ahead of time from Dairy Queen Grill & Chill?
You can order ahead using their mobile ordering service through their website or app, which also offers exclusive deals.
What nearby hotel options are available for visitors to Dairy Queen Grill & Chill?
Nearby hotels include Quality Inn Port Orchard, Days Inn, and Red Lion Inn & Suites Port Orchard, providing convenient lodging options for visitors.
Are there other dining options close to Dairy Queen Grill & Chill in Port Orchard?
Yes, nearby dining options include Shari's, an American theme restaurant, and McDonald's, a fast-food burger restaurant, both offering alternatives to Dairy Queen.
What attractions or activities can customers explore near Dairy Queen Grill & Chill?
Customers can visit the Silver Falls Loop Trail for hiking and outdoor activities, perfect for enjoying before or after their meal.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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