Wendy's

3.7
1018 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2311 W. Court, Pasco, WA
99301, United States

Hours

Reviews

3.7
1,018 reviews
5 stars
420
4 stars
244
3 stars
152
2 stars
76
1 star
126

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and delicious meals, while others received cold or poorly prepared items.

Service Speed

Consistently reported slow service, with long wait times in both drive-thru and lobby, leading to customer frustration.

Customer Service

Customer service experiences varied; some staff were praised for friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.

Cleanliness

Cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary conditions.
  • SK
    Steven Kinne
    2 days ago
    5.0
    Usually slow to get food but the last few visits staff it was fairly fast. Clean seating area. Friendly and courteous staff
  • WH
    Wah Htoo
    Dec 17, 2025
    1.0
    I got two spicy chicken sandwich and both of them are uncooked and raw on one side that has vegetables with it.
  • CP
    Charles Pratt
    Nov 22, 2025
    4.0
    I go for the burger and chili, currently Wendy's is the top in being edible.
  • AM
    alan Martinez
    Nov 16, 2025
    1.0
    I was really expecting a good meal, but what I got was a huge letdown. The food arrived barely warm—like it had been sitting on the counter forever before anyone bothered to bring it out. By the time it reached me, the flavors were dull, the texture was off, and the whole dish just felt lazy and poorly prepared. Warm food is NOT the same as hot, and for the price, I expected much better. The customer service only made things worse. When I tried to politely mention the issue, the staff acted annoyed and dismissive, as if I was inconveniencing them by pointing out a problem. No apology, no solution, not even basic courtesy. It’s honestly one of the worst service experiences I’ve had court street Pasco nov 16
  • QN
    Queen Nikki
    Nov 8, 2025
    5.0
    Wendy’s on Court St is my favorite Wendy’s in Tri-Cities. The food is always fresh and delicious. The service is good, I’ve always had great service. The atmosphere is a 3 because I hardly go inside of fast food restaurants anymore and it is pretty straightforward, it’s a fast food restaurant, not much to say. The dining area was clean the last time I went inside, I haven’t gone in the restrooms. The drive thru line can get long and the wait time depends on what you ordered, they tent to make food fresh which makes for a 5 - 10 minute wait time if you go during busy times. I don’t mind because I know I am getting fresh food. If I’m in a hurry like during the work day then I try to avoid it because I don’t get a long lunch. If you haven’t tried the new chicken strips yet…maybe you shouldn’t so you can leave more for me. They’re delicious!!! Crispy on the outside, juicy on the inside, and they are chunky chicken strips. You actually get chicken, not just a bunch of breading like many other places. They are worth every penny! The other thing I would like you not to get because I selfishly want more for myself is the Brownie Batter Frosty Swirl (I get mine with extra brownie batter). It is absolutely yummy during a quick lunch break. It does the trick and fulfills my sweet tooth desires for the moment.

Frequently Asked Questions About Wendy's

Is Pasco 12 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's drive-thru at 2311 W. Court, Pasco?

The drive-thru at Wendy's in Pasco is open every day from 7:00 AM to midnight.