Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,014 reviews
5 stars
418
4 stars
243
3 stars
152
2 stars
75
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, though some reported rude or inattentive service from certain employees.
Wait Times
Consistent complaints about long wait times for both drive-thru and in-store orders, with some customers experiencing delays of over 30 minutes.
Food Quality
While many enjoyed the food, there were reports of cold or poorly prepared items, including soggy fries and incorrect orders.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and a need for maintenance.
Management Issues
Several reviews highlighted problems with management, including rudeness and lack of visible action to address service delays.
- AMalan MartinezNov 16, 20251.0I was really expecting a good meal, but what I got was a huge letdown. The food arrived barely warm—like it had been sitting on the counter forever before anyone bothered to bring it out. By the time it reached me, the flavors were dull, the texture was off, and the whole dish just felt lazy and poorly prepared. Warm food is NOT the same as hot, and for the price, I expected much better. The customer service only made things worse. When I tried to politely mention the issue, the staff acted annoyed and dismissive, as if I was inconveniencing them by pointing out a problem. No apology, no solution, not even basic courtesy. It’s honestly one of the worst service experiences I’ve had court street Pasco nov 16
- QNQueen NikkiNov 8, 20255.0Wendy’s on Court St is my favorite Wendy’s in Tri-Cities. The food is always fresh and delicious. The service is good, I’ve always had great service. The atmosphere is a 3 because I hardly go inside of fast food restaurants anymore and it is pretty straightforward, it’s a fast food restaurant, not much to say. The dining area was clean the last time I went inside, I haven’t gone in the restrooms. The drive thru line can get long and the wait time depends on what you ordered, they tent to make food fresh which makes for a 5 - 10 minute wait time if you go during busy times. I don’t mind because I know I am getting fresh food. If I’m in a hurry like during the work day then I try to avoid it because I don’t get a long lunch. If you haven’t tried the new chicken strips yet…maybe you shouldn’t so you can leave more for me. They’re delicious!!! Crispy on the outside, juicy on the inside, and they are chunky chicken strips. You actually get chicken, not just a bunch of breading like many other places. They are worth every penny! The other thing I would like you not to get because I selfishly want more for myself is the Brownie Batter Frosty Swirl (I get mine with extra brownie batter). It is absolutely yummy during a quick lunch break. It does the trick and fulfills my sweet tooth desires for the moment.
- JGjoallee gaytanSep 28, 20255.0Great customer service!!
- DWDawn WarrenSep 25, 20255.0Excellent customer service!
- AAAngel AcunaAug 10, 20252.0Stoned person at the front barely reacting work orders taking over 30 minutes.
Frequently Asked Questions About Wendy's
Is Pasco 12 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pasco, WA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pasco, WA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (509) 545-6320.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pasco 12 Wendy’s serve breakfast?
Yes, this Wendy’s location in Pasco, WA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's drive-thru at 2311 W. Court, Pasco?
The drive-thru at Wendy's in Pasco is open every day from 7:00 AM to midnight.
Does the Pasco Wendy's location offer dine-in, takeout, and delivery options?
Yes, Wendy's in Pasco serves customers via dine-in, drive-thru, takeout, and delivery where available.
Is breakfast served at the Wendy’s in Pasco, WA?
Yes, this Wendy’s location serves breakfast, including combos, croissant and biscuit sandwiches, coffee, and sides.
How can I place an order online or via app for the Pasco Wendy's?
You can order online at https://order.wendys.com or use the Wendy's mobile app available on the App Store for quick ordering.
What forms of payment are accepted at Wendy’s in Pasco?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Where can I find nutrition and allergen information for Wendy’s menu items?
Nutrition and allergen information is available on Wendy’s website, mobile app, and in-restaurant nutrition posters.
Is Wendy’s in Pasco currently hiring?
To check job openings at this Wendy's, visit the Wendy's Careers page and search for positions in Pasco, WA.
What are some nearby dining options around Wendy’s at 2311 W. Court in Pasco?
Nearby restaurants include El Asadero (Mexican/Tex-Mex), Baskin-Robbins (ice cream), Taco Bell (Mexican fast food), KFC (chicken), Burger King (burgers), and A&W Restaurants (American fast food).
Are there nearby transit or rental services around Wendy's Pasco location to help with transportation?
Yes, Enterprise Rent-A-Car is nearby for vehicle rentals, and AutoZone and Nine To Nine Auto Parts provide automotive services if needed.
What other nearby services can customers access when visiting Wendy’s in Pasco?
Nearby services include Tri-Cities Family Dental for dental care, Rent A Center and ColorTyme for furniture rentals, and Liberty Tax offices for tax services.