About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,611 reviews
5 stars
620
4 stars
377
3 stars
284
2 stars
117
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, especially during late-night hours.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold items, incorrect orders, and overall food quality.
Staff Performance
Mixed reviews on staff performance; some employees were praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, particularly the play area, but some customers noted dirty tables and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was often described as slow and chaotic, with multiple customers reporting issues with order accuracy and long wait times.
- GFGreg Frazier1 day ago1.0Slowest location ever
- TZTony ZilarOct 8, 20252.0What has happened to all the McDonald's in the Tri? This particular drive thru frequently has long waits - last week 45 minutes! Try to go inside for some customer service and the staff ignores you hoping you'll just use the order kiosk. Im done with them!
- FOFabian OrozcoOct 5, 20254.0As good as its gonna get for cheap fast food, they get the orders wrong plenty and sometimes they’re just so disrespectful with the food. One time they just threw my chicken sandwich in the bag like they didnt bother assembling. so always double check your bag before going home. Also they are SOOOO SLOWWWW at night, like if you come after 10 pm they serve like 1 car every 5 minutes. Your gonna spend 39 minutes minimum in the drive thru. Not sure why but its ONLY at night time
- CWColeen WooOct 4, 20251.0Used the drive thru on oct 4th 5pm. Got order in decent time. Asked the person everything in the bag. Get home and nuggets missing went back and at the window different person she was not friendly at all. Got missing items had them redo order cold by now.Terrible treibble service. Quality of food not good. I never submit reviews but that window person was not someone that should do that job.
- UAUlises AguileraOct 2, 20251.0Bad customer service resulted in an extended wait time of over 45 minutes for two regular brew coffees and two apple pies. Upon approaching the manager, I was informed that the wait would continue for an additional 20 minutes. I subsequently requested a refund for the overpriced items. This is not the first instance in which I have encountered such a situation. While the food quality is satisfactory, the restaurant’s service is consistently awful .
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 4810 Rd 68, Pasco, WA?
McDonald's is open daily from 6:00 AM to 10:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is available daily from 4:00 AM to 3:00 AM the next day.
Can I order McDonald's food delivery from this location, and when is delivery available?
Yes, delivery is available daily from 4:30 AM to 3:00 AM through their online platform.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a mobile app for ordering from this McDonald's?
Yes, you can use the McDonald's App available on both the Apple App Store and Google Play Store to place orders.
What are some nearby food options around McDonald's at 4810 Rd 68 in Pasco?
Nearby dining options include Subway, Sonic Drive-In, Little Caesars Pizza, Golden Wok, Hacienda Del Sol, La Hacienda Mexican Restaurant, Pardon My Cheesesteak, and IHOP, providing a variety of fast food, Mexican, Chinese, pizza, and breakfast choices.
Are there any nearby gas stations near McDonald's that customers can use?
Yes, several gas stations are nearby including Porter’s Gas Station, Tesoro, Circle K, Porters, and Exxon, which is convenient for customers needing fuel during their visit.
What nearby services might be helpful for customers visiting this McDonald's?
Nearby services include HAPO Community Credit Union for banking, Mister Car Wash for vehicle cleaning, Elegant Nails and Spa and Great Clips for beauty services, as well as Petco and Vetco Vaccination Clinic for pet needs.
Does this McDonald's offer free WiFi and any loyalty or rewards program?
Yes, McDonald's offers free WiFi service and has the MyMcDonald’s Rewards program where you can earn points for free food.