Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Mixed reviews on food quality, with some praising fresh and hot meals while others complained about cold food and missing items.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms.
Drive-Thru Efficiency
The drive-thru was often congested, leading to longer wait times, though some customers appreciated the speed of service when orders were taken outside.
Customer Experience
While some customers had positive experiences with friendly staff and quick service, many expressed frustration over order accuracy and overall service quality.
AB
Andrew Brasser
Feb 12, 2026
4.0
Typical McDonald's restaurant. Their food had become so over processed over the last 15 or so years that my stomach can't handle their food very much. Usually we order drinks for pick-up through the app. This location we have never had issues with messing up on drinks
KH
Kellie Holland
Feb 8, 2026
1.0
We will not be returning to this McDonald’s.
We came in for lunch so our kids could sit and hang out with their friends. When we walked in and sat down, there was an unhoused man in the corner with all of his belongings and an open bottle of alcohol. He was slumped over, and shortly after, another man joined him and also began drinking.
This should have been addressed immediately by staff, but it wasn’t. We even asked for the alcohol to be put away, which again should not have been on customers to handle.
The situation escalated quickly. One of the men stood up and began acting very strangely, another had visible open sores on his hands, and at one point items were being taken out of Amazon boxes. We then overheard one man telling the other to put a “pew pew” in the bottom of a bag, and the response was that it would be put in a pocket instead.
At that point, a friend with us attempted to call the police because we were genuinely concerned for the safety of our children. Not a single employee or the manager intervened or took control of the situation.
This was extremely uncomfortable and inappropriate, especially with kids present. I don’t want my children thinking this behavior is normal or acceptable inside a family restaurant. The lack of action from staff was alarming.
Safety should be a priority, and unfortunately, it clearly was not here.
PM
paulo mendez
Feb 5, 2026
3.0
No line behind me yet they still care more about their corporate overlords demanding shorter times in the drive though tthat have to waste my time by sending me to the front to wait for my single cheeseburger and fries
MR
Matthew Renteria
Jan 31, 2026
2.0
Went to the drive thru and ordered a snack wrap meal. The lettuce taste disgusting like it was old and warm. Fries were alright, after eating I needed to wipe my fingers off only to realize I received zero napkins. No napkins thanks alot
MC
M C
Jan 21, 2026
3.0
It's McDeezys...guilty pleasure...all the same rinse and repeat..also lower your prices..your shareholders are not the goal..people who eat here are done paying 15 dollars for a below average meal..come on guys..your better than this and you didnt come up..ripping people off..find a different way to fill shareholders pockets.