Dairy Queen Grill & Chill

4.0
417 reviews
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Business Details

610 Omache Dr, Omak, WA
98841-9692, United States
(509) 826-2570
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
610 Omache Dr, Omak, WA
98841-9692, United States

Hours

Reviews

4.0
417 reviews
5 stars
210
4 stars
102
3 stars
45
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and poor handling of mistakes.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Mixed feedback on food quality, with some praising the burgers and ice cream, while others complained about cold or poorly prepared items.

Pricing Concerns

Several customers noted rising prices and decreasing portion sizes, leading to dissatisfaction.

Cleanliness

The location was generally described as clean, but some reviews mentioned unsanitary conditions.
  • FP
    Findtheright Passion
    Nov 16, 2025
    1.0
    I just got an order, I didn't wait long...fries were cold and chicken strips were also cold and no ice cream cone for the kids meal.....I asked if they were fresh... she said did you ask from fresh?šŸ˜³šŸ¤ŖšŸ˜³ What... I don't eat fast food much but goodness make sure you ask for fresh and check your order before leaving, drive thru... not, likely, I will return..
  • FS
    Frederick Snyder
    Oct 30, 2025
    5.0
    Fast food at a reasonable cost. 2 double cheese for $7 is a deal
  • KJ
    Kathy Johnson
    Jul 2, 2025
    5.0
    Great ice cream selection
  • CS
    C S
    Jul 1, 2025
    1.0
    I went through the drive thru and got a few combos for my family. I also ordered one large fry. When I looked at my receipt, I saw they charged me for two large fries, however, I only received one with my order. When I went back through to ask for a refund, they refused to refund and offered me another fry instead. I told them I didnā€™t want the fry and just wanted a refund for their mistake. They refused, saying they donā€™t offer refunds (even for being mistakenly overcharged), then the employee claims her manager said ā€œthey know that second fry was put in the order.ā€ So between being refused a refund for THEIR mistake and acting like I was being dishonest yeah I wonā€™t be visiting here again.
  • SR
    Sarah Rikkinen
    Jun 9, 2025
    4.0
    The ice cream treat was delicious. Staff did not hold back on the toppings!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food does Dairy Queen Grill & Chill serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the operating hours of Dairy Queen Grill & Chill in Omak, WA?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.