Subway - Closed

Reviews

• TM

  Tammy Montgomery

  Aug 21, 2020
  5.0
  They have amazing subs, the ingredients are fresh, the prices are affordable and the service is prompt!
• LH

  laura hoshaw

  Apr 19, 2019
  4.0
  Ilove all subways
• JY

  Jessica Younkerman

  Jan 10, 2019
  1.0
  I was very polite and understanding with the staff. I know her job sucks and people suck. I recently quit a subway after a few years. but when the person in front of me asked for less lettuce, she seemed irritated as if it was inconvenient. The same happened with any requests I had with veggies. I stayed friendly and she responded so I assumed that maybe I was misunderstanding and assuming her tone. My sandwich had the meat heated separately as I requested but when I sat down to eat it was frozen. Maybe it just wasn't pulled early enough at night and didnt have time to thaw so that's why the microwave didnt heat it enough. I told the staff I totally understood. Its happened to me. I asked her to just put it back in the microwave however long she needed. When she gave it back, I realized she put the entire sandwich in and it was all mushy and melted and the veggies were very hot. I felt bad at the misunderstanding but I just couldnt eat it. I went back and apologized and asked for a refund and she responded that I had told her to do it, made sure to point out that she needed to re-charge me for my warm tea, which I accepted, and then it was over. The entire time she seemed annoyed and impatient. I tried to be super understanding and was very apologetic with every mistake she made and every misunderstanding that happened. But she was never friendly in return and I had to push the kindness really hard to even get a polite reply. She has long dark purple hair in a ponytail. It is the job of a subway employee to always act friendly, even if you hate me, and to try and make things the way I request (within reason if course, and I was within reason: heated not toasted, not frozen, a little more tomato, etc. The normal stuff.) I know the staff wont take this seriously because I worked at a subway and I know how it goes, but that was just not okay. At least cover the basics of what you get paid for. I'm not asking for above and beyond or anything. Just smile and pretend you're happy to help...

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