Safeway

Reviews

• CM

  Choi Min-Jun

  Feb 14, 2026
  5.0
  The young men who do the online orders are very professional. They helped me resolve all the issues with my first online order at this store. I will definitely keep doing my orders at this Safeway! Unfortunately, I never got their names, but this was on the 12th.
• EC

  E C

  Feb 11, 2026
  1.0
  They just installed electronic price tags (known to implement price gauging); I will not be shopping here until they are removed. I’m transferring my prescriptions elsewhere.
• CC

  CozyOly

  Feb 3, 2026
  5.0
  This Safeway has never not had what my wife and i need and we dont take that for granted :) the prices are outrageous sometimes but that isnt the local stores fault. Great cheese bagels at the deli and excellent customer service there as well!
• JJ

  Johnny

  Feb 1, 2026
  1.0
  Recently, the pre-cut, packaged watermelon, cantaloupe, and mixed berries all used to be "buy 2, get 1 free." Now, only the mixed berries are "buy 2, get 1" and the watermelon and cantaloupe are only 2 for $12. These deals are really helpful because I can buy certain fruits without overstocking since they go bad in 3 days but now, I'm spending twice the money and having twice the fruit, at which I don't finish by mid week, goes in the garbage. It's frustrating since I usually get watermelon and the mixed berries but now it's one or the other otherwise, I'm wasting money on fruits I won't be eating. And half the time, the fruits on the shelves are sitting there for days close to expiring. Hopefully someone sees this, message corporate, and get the deals back.
• MB

  Megan Bergeron

  Jan 28, 2026
  1.0
  ⭐ 1 star I shopped at the West Side Safeway today and discovered once I got home that the steaks I purchased were not in my bags. I immediately called the store, and an associate confirmed the steaks were still there. I asked for a store credit for a future visit, since the steaks were a manager’s special/couponed item and would not be available again. I was told I could “get the same items,” which wasn’t accurate. A man who identified himself as the manager then got on the phone, and I had to re-explain the entire situation. He said I could come back to pick them up. I explained that I was already home and unable to return, and that this mistake occurred because the associate failed to place the items in my cart, not because I forgot them. At that point, he demanded my home address. I said I was not comfortable providing my exact address but could give a mile radius if needed. He continued to insist on knowing where I live and initially refused to give me his name. I told him that if he was demanding personal information, I had the right to know who I was speaking to. He eventually said his name was Michael, which matches the store manager name on my receipt. I was then told Safeway does not do refunds or store credit of any kind, despite the fact that: I have a receipt The store confirmed the steaks were not in my possession The items were left behind due to employee error I should not have to spend additional gas and time to correct a mistake I did not make. This response felt unethical and dismissive. This store has gone downhill overall. I previously had to change pharmacies due to constant long lines. I was once nearly given insulin instead of lidocaine patches, and another pharmacy staff member repeatedly made inappropriate and rude comments about my medications—completely unacceptable. I am a Fresh Pass member, shop at Safeway and their gas station weekly, and have been a loyal customer for over 20 years. After today, I no longer feel valued as a customer and will be taking my business elsewhere. Advice to other shoppers: check your bags before leaving. If something is missing, your purchase may not be honored.

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