Pizza Hut

3.8
226 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3530 Pacific Ave SE in Olympia, WA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts checksNot available

Location

Pizza Hut
3530 Pacific Ave SE, Olympia, WA
98501, United States

Hours

Reviews

3.8
226 reviews
5 stars
120
4 stars
29
3 stars
23
2 stars
14
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including confusion over orders, unhelpful staff, and long wait times.

Food Quality

Mixed reviews on food quality; some praised the pizza while others complained about undercooked or poorly topped pizzas.

Customer Support

Many customers expressed frustration with the inability to reach the store directly, often being redirected to a call center.

Positive Experiences

Some customers highlighted excellent service from specific staff members, noting their helpfulness and friendliness.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to dissatisfaction among customers.
  • CN
    Cindy N
    Nov 1, 2025
    5.0
    My son and I order for lunch about every 2 to 3 weeks. They always make it so delicious. They are very friendly . Love this Pizza Hut
  • OL
    Over Lord
    Aug 27, 2025
    1.0
    Was over charged $6.77 and not told about the promotion… and I left the cashier a tip. When I called back he acted completely confused.
  • CT
    Chris Towne
    Aug 12, 2025
    3.0
    3 Stars – Food Was Good, But the Service Needs Serious Work I came into Pizza Hut around 8:30 PM. There was a girl at the register, and when I asked about any specials, she said she didn’t know and walked away. A few minutes later, a guy came up and told me it "depends on what I want to order." Not exactly helpful. While I was there—and even after I left—the employees were openly arguing about a $150 delivery order mistake. Apparently, they were going to waste the food, which was incredibly unprofessional to witness as a customer standing right there. The guy who eventually took my order told me it would be "about 15 minutes." I would’ve appreciated more honesty, as it ended up taking closer to 30 minutes. Half of my order was cold when I finally got it, and I had to reheat it at home. The most concerning part was listening to the back-and-forth between employees about whether to toss the $150 worth of food or just throw it in the warmer and give it to the customer if they called back. One employee even said, “If they wanted better service, corporate should train us better.” Not something you want to hear when you’re waiting for your food. It’s clear they prioritize online orders, even though there’s no drive-thru and it’s strictly a takeout location. First come, first serve should still matter. The guy who took my order was decent, but the overall experience left a lot to be desired. I’ve been a regular, but now I think I’ll be calling ahead—or maybe just rethinking going at all.
  • TO
    Thomas Olander
    Jul 30, 2025
    1.0
    Just stopped in during my lunch break and was greeted by the General Manager, who was not happy that I hadn’t ordered ahead. When he asked what I wanted I looked around for a menu but all I saw was an advertisement in the front door, a rapidly changing message board with advertisements but no product listings or descriptions. When I asked if he had a menu he pointed to the door “there’s a menu”, then pointed to the message board “there’s a menu” then proceeded to pull out an ACTUAL menu from behind the counter and slap it down “and there’s a menu”. Never mind. I’ll take my business elsewhere. I’m sorry that you have to deal with customers at your customer service job.
  • RT
    Red Throwaway
    May 21, 2022
    5.0
    This is my alt account, but regardless, still good pizza. If you already love pizza, you'll love pizza hut

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Olympia, WA?

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