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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(1438 reviews)

Business Details

2525 Capital Mall Drive, Olympia, WA
98502, United States
(360) 252-4677

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Olympia is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2525 Capital Mall Drive, Olympia, WA
98502, United States

Hours

Reviews

4.0
1,438 reviews
5 stars
675
4 stars
380
3 stars
167
2 stars
88
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude and dismissive.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in the drive-thru.

Food Quality

Food quality is generally good, but there are concerns about portion sizes and consistency, with some items being overpriced.

Cleanliness

Cleanliness of the location is praised by some, but others report dirty tables and unsanitary conditions.

Speed of Service

Service speed is inconsistent, with many customers experiencing long wait times, especially during busy hours.
  • HH
    Hailey Haughton
    4 days ago
    3.0
    The guy that has taken my order most of the time has been very rude, he has told me I cant order the family fiest at the drive thru I need to order it online. The online does not allow me to make modifications which is needed for my allergy. When I come there is hardly nobody in line or in the lobby. I believe someone needs to have a conversation with him to do better at customer service or youll lose service. Also when I order a sasuage egg cheese sandwich I have recieved literally bread and egg no meat. I love this place however things should be fixed. Im a loyal customer but very disappointed.
  • KK
    Kelli
    Feb 19, 2026
    2.0
    All of about 10 pieces of lettuce. A meal that costs $14+ and getting such little food is insane.
  • GA
    George Adams
    Feb 1, 2026
    5.0
    Some healthy, good food.
  • CM
    Cindy M
    Jan 9, 2026
    5.0
    We had an issue with the online ordering not taking our gift card and charging mt debit full amount. Went in and the manager fixed the issue for us. She was so nice and friendly. Very good customer service from her. The food was also amazing.
  • SC
    Stelian Cotovici
    Dec 31, 2025
    5.0
    Really nice and decent place. Always clean and warm atmosphere.

Frequently Asked Questions About Panera Bread

Does Panera Bread accept reservations?

No, Panera Bread does not accept reservations.

What types of meals are served at Panera Bread in Olympia?

Panera Bread serves breakfast, brunch, lunch, and dinner.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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