McDonald's

3.3
1722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2611 W Harrison, Olympia, WA
98503, United States

Hours

Reviews

3.3
1,722 reviews
5 stars
523
4 stars
355
3 stars
346
2 stars
156
1 star
342

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of accountability for mistakes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inadequate responses to complaints about order mistakes.

Food Quality

The quality of food was inconsistent, with complaints about cold, stale, or improperly prepared items, though some customers did report fresh and hot food on occasion.

Cleanliness and Environment

While some customers appreciated the cleanliness of the restaurant, others noted unsanitary conditions in the bathrooms and a generally uninviting atmosphere.

Speed of Service

The speed of service varied significantly, with some customers experiencing long wait times, especially during busy hours, while others praised quick drive-thru service.
  • KK
    Kdøt
    3 days ago
    1.0
    The older black gentleman is hella slow working in lobby please train your workers right or ima stop coming here
  • JM
    Jacob Mensinger
    Nov 12, 2025
    1.0
    Came in bought food, forgot to add water cup to my order. Asked homie at the front, said sure I gotchu, 7 min later and I walked out because they cant hand me a cup or fill it with water. If its a policy of some kind that you dont give water, should maybe explain that 11/12/25 6:20pm front counter guy has terrible customer service
  • TC
    Tom Cole
    Nov 8, 2025
    1.0
    Ordered a sausage McMuffin it was just warm, and the English muffin wasn’t crispy at all
  • DG
    d. g.
    Nov 6, 2025
    1.0
    Just a huge thank you to the thoughtful McDonald's folks for putting at least four McDonalds App users pick - up parking right at the entry door and the Disabled Parking as far from the entry door as possible; all way at the end of the building. Not that it matters to the franchise owner or McDonalds corporate, but.you have guaranteed that this physically disabled person and physically disabled wife will never spend a penny at this McDonalds location again. I would encourage everyone else not to either. Mr/Mrs/Ms MacDonalds owner: I have registered my complaint with you, which should be enough for you to forward complaint to the web address you provided. I have done my job, now you should do yours as the owner.
  • ZF
    Zane Fox
    Nov 2, 2025
    1.0
    Whoever does the ordering for the breakfast menu does a bad job. Many times throughout the week I go and they are out of multiple items. Super slow drive thru

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Olympia, WA?

McDonald's in Olympia is open daily from 6:00 AM to midnight.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight on most days, and until 1:00 AM Thursday through Saturday.