Service Speed
Many customers expressed frustration with slow service, both in-store and for delivery, with some noting significant wait times.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others reported issues with inconsistent quality, such as dry bread and missing ingredients.
Customer Service
Feedback on staff interactions was mixed; some customers highlighted friendly and helpful service, while others experienced unprofessional behavior or lack of responsiveness.
Pricing Concerns
Several reviews mentioned that the prices are perceived as high for the quality and portion sizes of the sandwiches.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers noting unsanitary conditions.