Jimmy John's

4.1
465 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4530 Martin Way E, Olympia, WA
98516, United States

Hours

Reviews

4.1
465 reviews
5 stars
259
4 stars
99
3 stars
35
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with some experiencing long wait times.

Food Quality

While many enjoyed the sandwiches, there were complaints about inconsistent quality, including dry bread and missing ingredients.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service, while others reported unprofessional behavior and poor handling of complaints.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices of sandwiches, feeling they did not match the value received.
  • RL
    Rebecca LeMier
    6 days ago
    2.0
    Lately every time I go the meat is not good. The onions are cut way too large. I’ve had the same sandwiches at other locations and they are great. Will not be back to this location
  • DF
    Darren Feiler
    Jan 6, 2026
    5.0
    I always get an unwind (lettuce wrap). Very tasty but portion is inconsistent depending where you go. Sometimes it feels like they skimp on protein.
  • KB
    karan bajwa
    Dec 27, 2025
    5.0
    I am a crazy fan of Jimmy John’s sandwiches specially, the toasted ones. I never had any issue with my order except one time they added turkey accidentally in my sandwich in fact it was delivery order and as soon as I called them, they made it correct and delivered me right sandwich with exrtra cookie .I always skip turkey out of my sandwich . I always prefer this location instead of other locations around this area. I know some places, they always mess up my order quite few times. Absolutely like the people who run this Jimmy John’s. Highly recommended!!!
  • KM
    Kathy Merrill
    Nov 25, 2025
    5.0
    Always great service and friendly staff. Had an issue with a sandwich and they were very quick to resolve and credit for more sandwiches at a different visit. Will return
  • KC
    Ken Cazier
    Nov 19, 2025
    3.0
    I love Jimmy John's, BIG fan ... however, I don't usually go to this one. In the few times I've been, they've TWICE left food out of my bag and I only realized once I'm home. Called to complain and they hung up on me twice before finally taking my call. Idk what's going on there, but something's up with this location.