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Jimmy John's

4.1
(470 reviews)

Business Details

4530 Martin Way E, Olympia, WA
98516, United States
(360) 455-1111

About

Sandwich Restaurant

Location

Jimmy John's
4530 Martin Way E, Olympia, WA
98516, United States

Hours

Reviews

4.1
470 reviews
5 stars
262
4 stars
99
3 stars
36
2 stars
24
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers expressed frustration with slow service, both in-store and for delivery, with some noting significant wait times.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with inconsistent quality, such as dry bread and missing ingredients.

Customer Service

Feedback on staff interactions was mixed; some customers highlighted friendly and helpful service, while others experienced unprofessional behavior or lack of responsiveness.

Pricing Concerns

Several reviews mentioned that the prices are perceived as high for the quality and portion sizes of the sandwiches.

Cleanliness

There were complaints about the cleanliness of the restaurant, with some customers noting unsanitary conditions.
  • JE
    Jonathan Erler
    4 days ago
    3.0
    Average experience for a somewhat inflated price, product of the tragedy of the commons.
  • BW
    Brandon Williams
    Jan 19, 2026
    1.0
    Honestly getting really annoyed with this place. My orders are taking forever when I go into order. It's taking 20 minutes to get me my order. When I order delivery it takes over 40 minutes before I even get an update for it's out for delivery. So by the time I get my food it's 50 plus minutes after I order. Don't know if I really want to keep going here much
  • RL
    Rebecca LeMier
    Jan 7, 2026
    2.0
    Lately every time I go the meat is not good. The onions are cut way too large. I’ve had the same sandwiches at other locations and they are great. Will not be back to this location
  • DF
    Darren Feiler
    Jan 6, 2026
    5.0
    I always get an unwind (lettuce wrap). Very tasty but portion is inconsistent depending where you go. Sometimes it feels like they skimp on protein.
  • KB
    karan bajwa
    Dec 27, 2025
    5.0
    I am a crazy fan of Jimmy John’s sandwiches specially, the toasted ones. I never had any issue with my order except one time they added turkey accidentally in my sandwich in fact it was delivery order and as soon as I called them, they made it correct and delivered me right sandwich with exrtra cookie .I always skip turkey out of my sandwich . I always prefer this location instead of other locations around this area. I know some places, they always mess up my order quite few times. Absolutely like the people who run this Jimmy John’s. Highly recommended!!!

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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