Jimmy John's

3.9
191 reviews

About

Sandwich Restaurant

Location

Jimmy John's
901 Union Ave SE, Olympia, WA
98501, United States

Hours

Reviews

3.9
191 reviews
5 stars
99
4 stars
37
3 stars
21
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude interactions and slow service.

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches while others complained about portion sizes and taste.

Cleanliness

Many customers noted the cleanliness of the establishment, particularly the restroom and dining area.

Speed of Service

Inconsistent speed of service reported, with some customers experiencing quick service while others faced long wait times.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing high costs relative to portion sizes and quality.
  • JS
    Jessi Shaffer
    Sep 2, 2025
    4.0
    Not sure if this is a one time thing or if Jimmy Johns just doesn’t give as much as they once did, but my sandwich was pretty weak- barely any meat and the cheese seems to be thinner than i remember. If this is the standard, well… not worth the price at all.
  • JR
    Jason Rohr
    Aug 10, 2025
    5.0
    Always good!!!
  • RR
    Rita
    Aug 9, 2025
    5.0
    I stopped in here to use the restroom on 8/8 around 4pm. Thank you to the gentleman who was working he was friendly, restroom and lobby was extremely clean which I appreciate! Thank you for having a public restroom....the food good too😂 and I've tried the new toasted sandwiches, wonderful addition to Jimmy Johns!
  • AP
    Abby Pagett
    Jul 26, 2025
    5.0
    The two gals working here on 7/26 were so nice! I accidentally ordered a sandwich with horse radish and I forgot I hate horse radish, they remade my sandwich for free and were so nice about it. 10/10 wonderful service!
  • RJ
    Ron Jones
    Jul 23, 2025
    2.0
    NOT freaky fast. More like freaky slow. About 3 out of 5 times the wait is long. Today, 7/23/25 I ordered at spicy Italian. When I asked for it toasted the associate seemed annoyed. I paid and took a seat. The workers kept falling out sandwiches, not names. But they only called once and not clearly. I tried listening but every time one was called someone stepped up. After 12 minutes I asked if the sandwich sitting on the counter was mine. Is it the spicy. No, I heard. We think someone else took yours. At which time it took another 5 minutes to mine remain. And it was subpar compared to past sandwiches. Frankly, if zero stars was an option for service, that’s what I would have selected.