Chipotle Olympia is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared meals, while others praised the taste and freshness.
Portion Sizes
Many reviews highlighted issues with portion sizes being smaller than expected, leading to dissatisfaction among customers.
Service Experience
Service quality varied significantly; some customers had positive interactions with friendly staff, while others reported rude behavior and slow service.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Atmosphere
The dining environment received mixed reviews, with some finding it pleasant and others describing it as noisy and uninviting.
CC
Chenoa
Nov 14, 2025
5.0
They are very fast and keep up even when there's a long line.
TD
Tracey Davis
Nov 12, 2025
4.0
I love the food. I like the location. I hate beyond words the noise level. You can not hold a conversation in this location. The music blasts and it's busy so everyone tries to talk over the speakers. The workers are good. I really like the app ordering.
CM
Christina Malucha
Nov 9, 2025
1.0
Came in around 3 pm to pick up my take out order. Waited 10 minutes and not one person said hi, can i help you, etc. The short overweight dark haired girl just kept taking walk in orders while I stood there, unacknowledged . How rude are you? I really hope this is one that is closing. I left!
SS
Semirra
Nov 1, 2025
1.0
I only had 2 bites into my burrito and found this in it!!! I’m not sure if it’s a wrapper or something but I want my money back! I don’t want to come here anymore. Very disappointed.
AS
Anjie Sage
Oct 29, 2025
1.0
We ordered five bowls and three of them had issues. One had a salsa containing something I am allergic to (which is why i never order that!), and the other two had brown guacamole (gross!). We spent a lot of money for this dinner and I am highly dissatisfied.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Olympia?
Chipotle Mexican Grill in Olympia is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Olympia?
It is located at 625 Black Lake Blvd SW, Ste J-22, on the south side of Capital Mall in Olympia, WA 98501.
What types of services does Chipotle Mexican Grill Olympia offer for ordering food?
They offer in-store pickup and delivery services, with online ordering available through their website and app.
Does Chipotle Mexican Grill Olympia offer catering or gift cards?
Yes, the restaurant provides catering, catering delivery, and gift cards as part of their services.
What is Chipotle's commitment to food quality at the Olympia location?
Chipotle serves responsibly sourced real food using 53 real ingredients, focusing on humane and sustainable farm practices without artificial colors, flavors, or preservatives.
How can customers earn rewards and get exclusive offers at Chipotle Olympia?
Customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Mexican Grill Olympia welcoming to the LGBTQ community?
Yes, Chipotle Olympia welcomes the LGBTQ community and is inclusive to all customers.
What nearby shopping options are available around Chipotle Mexican Grill Olympia?
Nearby shopping includes Buckle, Torrid, American Eagle Outfitters, PacSun, and Capital Mall with many other clothing and shoe stores.
Are there any nearby places for dessert or snacks after dining at Chipotle Olympia?
Yes, customers can visit Mystical Cupcakes, Menchie's Capital Mall, or Orange Julius for dessert and snacks nearby.
What nearby services could customers use before or after their visit to Chipotle Olympia?
Customers might find beauty and wellness services like Regis Salon Olympia and homeport foot massage, or visit nearby jewelry stores such as Zales and Kay Jewelers.