Buffalo Wild Wings

3.7
2152 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1614 Black Lake Boulevard Southwest, Olympia, WA
98502, United States

Hours

Reviews

3.7
2,152 reviews
5 stars
901
4 stars
528
3 stars
258
2 stars
147
1 star
318

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or not meeting expectations, particularly with wings and fries.

Service Issues

Numerous reviews highlighted slow service, incorrect orders, and unresponsive staff, leading to a frustrating dining experience for many.

Atmosphere

The restaurant is described as loud and busy, which some customers enjoyed, while others found it overwhelming.

Mixed Experiences

While some patrons praised friendly service and enjoyable food, many others expressed disappointment, indicating a lack of consistency in quality and service.

Customer Complaints

Several customers reported dissatisfaction with how their complaints were handled, including issues with order accuracy and management response.
  • JL
    Justin Lyle
    Nov 12, 2025
    1.0
    What kind of place won't serve coffee with my dinner at 5pm???? Apparently this low rated crappy food having BWW location.... Never again...
  • TT
    Theresa
    Nov 11, 2025
    1.0
    Veterans Day was horrible at Buffalo wild wings. It was a long waiting list, of course, but they assured us that we would have a 20 minute wait, which turned into over three hours. Finally had to call to ask why we haven’t been notified and they said oh it must’ve timed out sorry. They offered no other option for takeout or anything like that to make up for the unnecessary weight and lack of service. Definitely won’t be trying to come and eat here again if they can treat veterans this way
  • JM
    Joe Myrum
    Nov 11, 2025
    4.0
    New menu is great. Still a bit high priced, though.
  • CC
    ConKrazy105
    Nov 11, 2025
    1.0
    I visited Buffalo Wild Wings for the first time today (Veterans Day) around 12:50 p.m. to redeem the free veteran meal. When I arrived, the hostess wearing a Chiefs jersey told me there would be a 15–20 minute wait, but she didn’t take my name or number—just told me to wait. I figured that was the process, so I sat down patiently. ( it’s now 1:45 p.m( and still no 10 boneless wings) ( left at 1:55 ) ( for 10 overcooked boneless wings that’s contaminated with chili sauce ) At 1:24 p.m., I watched another veteran walk in and get seated and order right away, even though I had been waiting for over 30 minutes. That’s when I approached the staff and mentioned that I’d been waiting since 12:50 p.m. Instead of trying to fix the issue, the other host (Katelyn) gave me an attitude and acted like I was the problem, even though I was simply following the instructions I was given. I understand today is a busy day, but there’s no excuse for poor customer service—especially when someone is respectful and patient. This was my first visit to Buffalo Wild Wings, and unfortunately, it left a bad impression. No one apologized, no one took accountability, and the experience felt dismissive from start to finish. Being a veteran, I was looking forward to enjoying a good meal and showing support for a business that recognizes service members—but this visit was frustrating and disappointing instead. Hopefully, management takes this as constructive feedback and ensures better communication and professionalism from the hosting staff in the future.
  • GA
    Gabriel Alexander
    Nov 10, 2025
    3.0
    Almost $1/ fried pickle is wild. We're tippers, but I think that amount of food might make it more difficult for people to want to tip. Who does the tip even go to? Was it the cook's choice in the kitchen to do 12 fried pickles on the plate? Or was it corporate choice? Isn't that more expensive than your wings? You've got people eating their leftover dip out here because there aren't enough bites lol. All light hearted of a review, but still unfair to serve that to paying customers.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Olympia specialize in?

Buffalo Wild Wings in Olympia specializes in award-winning Buffalo, New York-style wings with 26 sauce and seasoning options.

What are the operating hours of Buffalo Wild Wings in Olympia?

They are open Monday from 11:00 AM to 11:00 PM, Tuesday through Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 9:30 AM to 11:00 PM.