McDonald's

3.5
1859 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 Point Browne Ave NW, Ocean Shores, WA
98569, United States

Hours

Reviews

3.5
1,859 reviews
5 stars
610
4 stars
433
3 stars
386
2 stars
157
1 star
273

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.

Order Accuracy

There were numerous complaints about incorrect orders being given, with many customers receiving the wrong items.

Cleanliness

The dining area and bathrooms were often described as unsanitary, with reports of trash and unclean tables.

Food Quality

Several reviews mentioned cold or poorly prepared food, with specific complaints about fries and sandwiches.

Staff Attitude

While some staff were praised for their helpfulness, many reviews noted rude or indifferent behavior from employees.
  • BB
    Barb B
    Nov 8, 2025
    1.0
    Only fast food restaurant in town and they take advantage of it by not being fully staffed. Used drive through for breakfast, cars in drive through and pulled up behind a car who was waiting to place order. By time I pulled up to place order to pulling up to receive my order took 14 minutes. 14 minutes!!! Do yourself a favor go someplace else.
  • PP
    Phaedra (P_Dizzle_Fo_Shizzle)
    Oct 26, 2025
    2.0
    Bathrooms not kept up with (out of toilet paper) and the fries were lukewarm. Burger was decent, for a McDonald's burger.
  • MS
    Merrie Sodder
    Oct 23, 2025
    2.0
    Long waits, even in the drive thru. Last night we ordered 3 McCrispy sandwiches, when we got home there were 3 McChicken sandwiches in the bag. We were asked 3 times if we wanted McChicken, said no we wanted McCrispy (usually order Crispy chicken deluxe to avoid confusion). STILL got the McChicken sandwiches. Not uncommon to get the wrong item at the Ocean Shores McDonald's, and long waits even when there are few if any other customers. Won't be going back, such a poorly managed store.
  • BM
    Bud McCormack
    Oct 18, 2025
    3.0
    This was a drive thru order. I ordered medium diet coke with my meal. It looked like a small. I questioned it and said they it was a medium. I left and they given me a root beer. The sandwich was good and as usual the fries were cold.
  • TR
    The Realist
    Oct 17, 2025
    1.0
    Where to start? I walked in at 9:30am on the button on a Friday morning. I ordered with online app at 9:25am. I am a patient person, but this was non-sensical to say the least. My order was a Sausage McMuffin, Hashbrown & Frap. I was there until 9:54am. It took them 29 minutes from start to finish. There was a long line of people in the drive-thru, however this was less than exceptable. What I experienced was a manager reprimanding employees for not cleaning messes, zero organization and overwhelmed workforce. It appeared that no one had an assigned post as the employees were moved from collecting orders at the front, to preparing online orders, to running the drive through and so forth. What it created is absolute chaos and an unbelievable turnaround time. There were two workers that were doing their absolute best as they were being yanked around. The two folks that were checking and distributing the orders, lady with eyelashes and a young man with a ponytail working the front. Both had great attitudes and were trying their very best. Besides that, it was a disaster. I've been to this Golden Arches before for breakfast and not much has changed. It takes a lot for me to write a bad review, but I wanted to forewarn people after running into the same issue several times now. I could have actually sat down at Our Place, "which I strongly suggest you do" if you have the time and been out the door in the same amount of time. In the future I will do just that. If you are looking for a quick bite in the morning, plan on anything but Ocean Shores McDonald's. As for Lunch and Dinner I have no idea how the service is, I just know breakfast is a nightmare.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's in Ocean Shores?

McDonald's in Ocean Shores is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.

Does the McDonald's at 701 Point Browne Ave NW offer drive-through service?

Yes, this McDonald's location has a drive-through available. The drive-through is open from 5:00 AM to 11:00 PM on most days, with extended hours until midnight on Friday and Saturday.