Service Quality
Customers frequently noted friendly and attentive staff, but there were also complaints about rude behavior from some employees and inconsistent service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to frustration among customers.
Food Quality
While some customers praised the food as fresh and tasty, others reported receiving cold or poorly prepared items, indicating inconsistency in food quality.
Atmosphere
The dining environment received mixed reviews, with some customers mentioning cleanliness issues and disruptive training sessions affecting their experience.
Speed of Service
Several customers experienced long wait times, particularly in the drive-thru, although some noted quick service during less busy times.