Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
There are frequent complaints about rude staff and poor customer service, with some customers reporting negative interactions and unhelpful responses to complaints.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food quality, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food as fresh and tasty, others reported issues such as undercooked items and food served cold.
Cleanliness
The restaurant is generally noted for being clean, with some reviews highlighting the cleanliness of the dining area and restrooms.
Speed of Service
Service speed is inconsistent, with some customers noting quick service while others reported long wait times, especially in the drive-thru.
SM
Samantha Melendez
2 days ago
5.0
Very clean and gad a great play area for the kids
TH
Taylor Herring
Nov 17, 2025
4.0
Nice place, its great how the have a section for the kids to play and run around. Also the app was easy to use and worked perfectly as advertised. I ordered the # 9 meal which I thought had very respectable value.
JB
Jerry Beck
Nov 11, 2025
4.0
Bathrooms were clean but the order entry is kiosk and no way to clean them… or your hands…
AS
Anthony Stephens
Nov 10, 2025
5.0
It's McDonald's.
AK
Amanda Keel
Oct 18, 2025
2.0
Every time we come in it’s rude customer service. Call and complain and instead of making it right they basically say we’re complaining to much then work on your customer service someone’s complaining a lot it’s not on them it’s on you and your employees.