Brand Certified
McDonald's
3.3(769 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13049 Newcastle Way, Newcastle, WA
98056, United States
Certified by McDonald's • Mar 01, 2026
(425) 226-1804
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
769 reviews
5 stars
238
4 stars
173
3 stars
130
2 stars
64
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and frequent order mistakes.
Cleanliness
Several reviews mentioned unpleasant odors and dirty conditions in the restaurant, impacting the dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and confusion over mobile app orders.
Staff Attitude
Feedback highlighted a lack of professionalism and respect from staff, with some customers feeling dismissed or treated poorly.
Food Quality
While some customers enjoyed the food, there were complaints about stale or improperly prepared items.
- CJCurtis Jr6 days ago1.0Person working the drive-thru didn't understand English.
- TLTianyun LanFeb 2, 20261.0Definitely one of the worst McDonald’s in the world. No customer service at all. I have to wait 20 mins every time for my order.
- LALuis AlvaradoJan 18, 20265.0el restaurante estaba muy limpio y el servicio muy bueno el empleado victor fue muy amable exelente servicio
- XLX. LiJan 9, 20261.0Often gave me expire happy meal gifts from previous offerings
- JRJaya Chandra Kartheek RandhiJan 1, 20261.0They do not have their store open timings up to date. It shows open and we drove to this store and no one responded at the drive through. However everything seems to be in running mode like menu, lights etc. Many customers were waiting asking with us were confused and left after waiting for someone
Frequently Asked Questions About McDonald's
What are the regular hours of operation for the McDonald's in Newcastle, WA?
The McDonald's in Newcastle is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup from this McDonald's?
You can place an order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers drive-thru service.
Are there any nearby coffee shops around this McDonald's?
Yes, nearby coffee shops include KJ's Cup O' Joe and ampm, where customers can enjoy a variety of coffee options before or after visiting McDonald's.
What financial services are located near this McDonald's?
Chase Bank and Chase ATM are nearby, providing convenient banking and ATM services for customers visiting McDonald's.
Are there any local libraries close to the McDonald's in Newcastle?
Yes, the Newcastle Library and KCLS Newcastle Library are nearby, offering community resources that customers might visit before or after dining.
What kinds of services and businesses are near this McDonald's?
Nearby businesses include Service King Collision Repair, ADHD Thrive Institute, Orthodontic Excellence, and several restaurants like Subway and Yea's Wok, offering a variety of options for shopping, health, and dining around the McDonald's location.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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