Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
763 reviews
5 stars
237
4 stars
171
3 stars
129
2 stars
64
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews mentioned unpleasant odors and dirty conditions in the restaurant.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete.
Staff Friendliness
While some reviews praised friendly staff, a significant number highlighted unprofessional behavior and lack of customer care.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported stale or improperly prepared food.
- XLX. Li4 days ago1.0Often gave me expire happy meal gifts from previous offerings
- JRJaya Chandra Kartheek RandhiJan 1, 20261.0They do not have their store open timings up to date. It shows open and we drove to this store and no one responded at the drive through. However everything seems to be in running mode like menu, lights etc. Many customers were waiting asking with us were confused and left after waiting for someone
- ACalessandro castroDec 29, 20252.0Great food, great people... But God.... It always stinks in there like dirty mop or dirty bathrooms. I think they need to invest in a new mop. I live in the apartments in the back so I go here here and there and every time it smells.
- TPtyler PDec 22, 20251.0I went to this location to purchase a meal i have gotten a bazillion times, using the mcdonalds app ive used a bazillion times, but this location had a total of 0 people who could proficiently speak English, leading to confusion when i said "do you charge for a large water?" The guy (hispanic with 2 birds on his neck) said "water is free" i asked a second time if a *large* water was also free, and he repeated "water is free"... as you can see i was charged 1.69 for the water. Not free. (Sweet tea special request=large water) And then, the dude didnt apply my code for the 2$ any size fry from the app, leading to it costing 5. He didnt tell me the price at the window and after getting my receipy i realized it was double what it should be normally (again, bazillion times.) I told them, since 3 people couldnt figure out how to fix the mistake, to just keep the water and the fry, and refund me the difference. These *very smart* people gave me 4 dollars back after not providing either the large fry, or large water. Lets do some math 4.89>4.00 first of all And 4.89+1.59 is about 7 dollars total. They gave me 4. Not only are they terrible at speaking english, they also cant do the basic arithmetic that my daughter whos 5 could do. I have just one word. Deport!
- VFVeskin FDec 21, 20251.0Sandwich was stupid. Couldn't change it so I cried outside in the rain for the rest of the day but no one could tell I was crying because it was raining and I was really wet. I have PTSD from this McDonald's
Frequently Asked Questions About McDonald's
What are the regular hours of operation for the McDonald's in Newcastle, WA?
The McDonald's in Newcastle is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order for delivery or pickup from this McDonald's?
You can place an order online via https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers drive-thru service.
Are there any nearby coffee shops around this McDonald's?
Yes, nearby coffee shops include KJ's Cup O' Joe and ampm, where customers can enjoy a variety of coffee options before or after visiting McDonald's.
What financial services are located near this McDonald's?
Chase Bank and Chase ATM are nearby, providing convenient banking and ATM services for customers visiting McDonald's.
Are there any local libraries close to the McDonald's in Newcastle?
Yes, the Newcastle Library and KCLS Newcastle Library are nearby, offering community resources that customers might visit before or after dining.
What kinds of services and businesses are near this McDonald's?
Nearby businesses include Service King Collision Repair, ADHD Thrive Institute, Orthodontic Excellence, and several restaurants like Subway and Yea's Wok, offering a variety of options for shopping, health, and dining around the McDonald's location.