McDonald's

3.6
1679 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3717 Harbour Pointe Blvd SW, Mukilteo, WA
98275, United States

Hours

Reviews

3.6
1,679 reviews
5 stars
608
4 stars
380
3 stars
313
2 stars
130
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with issues in communication and handling complaints.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly sauces, were noted.

Cleanliness

While some customers appreciated the cleanliness of the restaurant, others reported dirty restrooms and unkempt areas.

Speed of Service

Customers experienced long wait times, especially in the drive-thru, with some reporting delays of over 30 minutes.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
  • TM
    Taylor McCrea
    1 day ago
    1.0
    Food at this location is consistently stale to the point where my boyfriend and I actively go out of our way to avoid this location if we want McDonald's
  • LK
    Logan Koehler
    1 day ago
    5.0
    It's a Mcdonalds, not much to say. Is it healthy? No. Is it delicious? Yes.
  • AS
    Adventure Seeker
    1 day ago
    4.0
    Very enjoyable experience and quick service. The employees have always been pleasant and helpful. Really wish they would get the drive through menu board fixed to help the customers that may need visual pictures to order or know exactly how much they are spending before ordering. This would probably speed up the lines in the drive thru.
  • JK
    Jamie Kissner
    Jan 4, 2026
    2.0
    I come in here at least once a week and get the exact same thing. No issues whatsoever. Today was a different story. It was probably the most ridiculous encounter I have ever had at a fast food restaurant and I don’t expect much to begin with. I ordered from the kiosk. I ordered the same amount of sauce I always do. It said extra sauce $.00… I got my order and got only 2 sauces. Ok well that’s not what I ordered. I went up to the counter and asked for my sauce and the guy said any sauce will be $.25. I said OK well It didn’t say that but ok I went back to my purse and I got extra change then when I go to buy the sauce this red headed short hair girl with a pony tail that was sooo obviously high was now saying that she was charging me $.33 per sauce.fine, Ok so I gave her $.50 and said ok I’ll have one sauce then… she gives me a sauce and hands me a quarter back but when I try to get another sauce she says no. Apparently she doesn’t know how to count??? I literally showed her my receipt and said I had never had this problem before and I just wanted to know what was going on because this was bizarre. blamed it on me ordering ketchup counting it as one of my sauces… even though I can get it by where the drinks are for free. Literally nothing was making sense and it was the most incompetent experience I’ve ever had. Not going to lie, By the end of the interaction I was pissed. if the sauce is going to be extra, I have no problem paying extra, just tell me at the kiosk so I don’t have to go digging in my purse for change or atleast have a set price for it when I go to buy more. It makes me think someone is skimming off the top.
  • JB
    Jake Britton
    Dec 5, 2025
    1.0
    Place is unbelievably inconsistent. Either orders are screwed up entirely or missing key things like cheese. I’ve called to complain and they either don’t answer or when they do answer they hang up when you complain to them. Edit: I called to get my order fixed and they told me I could come by the next day and they asked for my name, I gave it to them and then tried replacing it today but they asked for a code I was never given. The manager wasn’t helpful at all and quite dismissive. I’ll probably stop going to this location.

Frequently Asked Questions About McDonald's

What are the regular dining hours of this McDonald's location in Mukilteo, WA?

This McDonald's in Mukilteo is open daily from 6:00 AM to 10:00 PM.

When is the drive-thru at this McDonald's open?

The drive-thru operates every day from 5:00 AM to midnight (12:00 AM).