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McDonald's

3.6
(1687 reviews)

Business Details

(425) 355-8444
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3717 Harbour Pointe Blvd SW, Mukilteo, WA
98275, United States

Hours

Reviews

3.6
1,687 reviews
5 stars
615
4 stars
381
3 stars
313
2 stars
130
1 star
248

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several instances of employees being dismissive or unhelpful.

Order Accuracy

A significant number of reviews highlighted issues with incorrect or incomplete orders, particularly regarding sauces and missing items.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty restrooms and unkempt areas, indicating inconsistency in maintenance.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot meals, while others complained about cold or stale food.

Drive-Thru Experience

The drive-thru service received criticism for long wait times and inefficiencies, with customers often being asked to park and wait for their orders.
  • LR
    Lindsay REHKOP
    Jan 17, 2026
    5.0
    Super friendly they were very officiant and got food freshly prepared
  • AK
    Alyse Kravetz
    Jan 15, 2026
    5.0
    For a McDonald's that has nothing special - drive thru is always 5 stars 🌟 I'll take it. Especially with the fails I've had with McDonald's in my life lol
  • TM
    Taylor McCrea
    Jan 11, 2026
    1.0
    Food at this location is consistently stale to the point where my boyfriend and I actively go out of our way to avoid this location if we want McDonald's
  • AS
    Adventure Seeker
    Jan 11, 2026
    4.0
    Very enjoyable experience and quick service. The employees have always been pleasant and helpful. Really wish they would get the drive through menu board fixed to help the customers that may need visual pictures to order or know exactly how much they are spending before ordering. This would probably speed up the lines in the drive thru.
  • MM
    Miss Jamie Marie
    Jan 4, 2026
    2.0
    I come in here at least once a week and get the exact same thing. No issues whatsoever. Today was a different story. It was probably the most ridiculous encounter I have ever had at a fast food restaurant and I don’t expect much to begin with. I ordered from the kiosk. I ordered the same amount of sauce I always do. It said extra sauce $.00… I got my order and got only 2 sauces. Ok well that’s not what I ordered. I went up to the counter and asked for my sauce and the guy said any sauce will be $.25. I said OK well It didn’t say that but ok I went back to my purse and I got extra change then when I go to buy the sauce this red headed short hair girl with a pony tail that was sooo obviously high was now saying that she was charging me $.33 per sauce.fine, Ok so I gave her $.50 and said ok I’ll have one sauce then… she gives me a sauce and hands me a quarter back but when I try to get another sauce she says no. Apparently she doesn’t know how to count??? I literally showed her my receipt and said I had never had this problem before and I just wanted to know what was going on because this was bizarre. blamed it on me ordering ketchup counting it as one of my sauces… even though I can get it by where the drinks are for free. Literally nothing was making sense and it was the most incompetent experience I’ve ever had. Not going to lie, By the end of the interaction I was pissed. if the sauce is going to be extra, I have no problem paying extra, just tell me at the kiosk so I don’t have to go digging in my purse for change or atleast have a set price for it when I go to buy more. It makes me think someone is skimming off the top.

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