Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers noted cleanliness issues, including dirty floors and sticky surfaces, impacting their overall experience.
Wait Times
Long wait times in both drive-thru and dining areas were frequently mentioned, contributing to customer dissatisfaction.
MB
Madeline Barnes
2 days ago
2.0
Sticky floors, dirty tables, and peach cobbler filling on the door handle. The sides were straight off of a Sysco truck, but the chicken sandwich was alright.
JC
Jeni Craswell
Feb 1, 2026
1.0
The location off I-5 is great so I keep hoping they will get their act together. But alas the last 3 times I've gone they've gotten the order wrong - I was in thr drive through so I had to turn around and go in to get it fixed. They are rude (or at best sullen) when I ask for corrections, never apologizing. In the drive through, I have to triple check my order asking again for sauces that should come with the order, straws, napkins etc. Soda is either set to too much carbonation or not enough... It's never right.
I love a good Arby's sandwich but this one seems to excel at failing orders, even simple ones every single time.
DJ
Doug Ryan, Jr
Jan 8, 2026
1.0
It was gross the fries were soggy we asked for no tomatoes and they gave us tomatoes and the mozzarella sticks are disgusting
HA
Harry Assadourian
Dec 25, 2025
5.0
Best Arby’s experience I ever had.
AC
Ang C
Dec 19, 2025
1.0
No side salads or mac and cheese. Also very rude staff!!
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