Dutch Bros Coffee

4.4
1021 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
121 N. Stratford Rd., Moses Lake, WA
98837, United States

Hours

Reviews

4.4
1,021 reviews
5 stars
729
4 stars
133
3 stars
75
2 stars
25
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and quick service, while others report rude staff and long wait times.

Drink Consistency

There are complaints about inconsistency in drink quality, with some customers receiving drinks that are watered down or not made correctly.

Order Ahead Issues

Many customers expressed frustration with the 'order ahead' service, citing that drinks were not prepared on time or at all, leading to disappointment.

Atmosphere and Accessibility

The location is often described as busy with long lines, and some customers find the layout confusing or difficult to navigate.

Positive Customer Interactions

Despite some negative experiences, many reviews highlight positive interactions with staff, noting their friendliness and willingness to accommodate special requests.
  • MG
    molly Gallaway
    1 day ago
    2.0
    I get MUCH BETTER COFFEE AND SERVICE from Simply Devine.
  • BM
    Benjamin Melgren
    1 day ago
    2.0
    The drinks are either half way melted or you're waiting forever. Sometimes the line stretches behind Walgreens. Sort of a free for all which I dont whitunderstand because the drinks are overpriced and underflavored. Was waiting in line over half an hour tonight with only 3 cars in front of me sort of fed up 🤣
  • RM
    Richard Moller
    Nov 1, 2025
    4.0
    It would be much nicer if they had a lane on each side of the shop, but sometimes that is not possible.
  • TJ
    TRAVIS JOHNSON
    Oct 25, 2025
    5.0
    It's Dutch Bros
  • JA
    Jen Acosta
    Oct 17, 2025
    1.0
    Tell me why I just got a blended rebel and it tasted like STRAIGHT GARDEN HOSE WATER! Lol 😂 i understand they are working from outside but like, that’s SO disappointing and DISGUSTING! Idk if it was their ice that’s bad? Not too sure, but it was NASTY. Please do better!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!