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Dairy Queen Grill & Chill

3.8
(973 reviews)

Business Details

1117 S Pioneer Way, Moses Lake, WA
98837-2358, United States
(509) 765-5933
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1117 S Pioneer Way, Moses Lake, WA
98837-2358, United States

Hours

Reviews

3.8
973 reviews
5 stars
427
4 stars
229
3 stars
119
2 stars
46
1 star
152
  • KR
    kevin roberts
    Feb 28, 2026
    5.0
    Just had ice cream so how could it be bad ? Lol
  • SG
    Shambrie Griffith
    Feb 24, 2026
    1.0
    Rude staff. Horrible wait times. Take your business elsewhere.
  • KK
    kuljeet kaur
    Feb 11, 2026
    1.0
    Extremely disappointed. I usually avoid Dairy Queen, but I stopped in this time out of necessity. After placing and paying for my order, I politely asked how long it would take. The employee’s response was simply, “Don’t know.” No estimate, no explanation, no apology. That’s not acceptable customer service. If you don’t know wait times, at least show some professionalism and respect for customers’ time. I won’t be coming back.
  • EM
    Eviscia Ó Mórdha
    Jan 24, 2026
    1.0
    I really hate this DQ. I really wish there were any other option besides Baskin Robins. Every single time we get blizzards, it's the longest wait. It took us over an hour to get our Doordash order this time. There's always an issue and the blizzards are always sub par. I never get the extra toppings I ask for. I really don't know why I even bother anymore. Maybe I'll just order some quality ice cream like Umpqua from Walmart from now on. I see all these one star ratings and all the apologies from the owner but it's like... Why don't you make some changes? Clearly this place needs a complete do over.
  • DD
    dontbuyprelude
    Jan 17, 2026
    2.0
    food is good. but service is sooooo slow!!! and ive been here many times and its usually slow. ive seen people leave the drive thru line from the long wait. EDIT: owner has replied to me to visit us again. LOL. i have visited many times. and its always slow. fix the problem and stop playing damage control on google reviews. you should see the 1.8 stars reviews DQ has on Yelp...

Brand Certified Facts from Dairy Queen Grill & Chill

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