Chipotle Mexican Grill

3.3
215 reviews
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About

Mexican Restaurant
Chipotle Moses Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2345 S Maiers Rd, Moses Lake, WA
98837, United States

Hours

Reviews

3.3
215 reviews
5 stars
75
4 stars
34
3 stars
26
2 stars
35
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing stale or cold food, while others praised the freshness and taste.

Service Issues

Several reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Multiple customers noted cleanliness issues, including dirty dining areas and concerns about food safety.

Portion Sizes

There were complaints about inconsistent portion sizes, with some customers feeling shortchanged compared to other locations.

Positive Experiences

Despite the negatives, some customers expressed satisfaction with the food and service, indicating that experiences can vary.
  • PH
    Phil Hochstetler
    Nov 21, 2025
    5.0
    2 people working counter and made my order quickly.
  • AA
    Ace
    Nov 20, 2025
    2.0
    Let me start by making it clear that I love chipotle. I am from tri cities and have never had an issue at chipotle until I moved here. I genuinely have never had chicken that I would even consider decent at the moses lake chipotle. The rice, it’s decent but I’ve definitely had better. It’s disappointing.
  • SG
    Scott Goehner
    Oct 25, 2025
    4.0
    Good friendly service, good food at a good price. Will definitely visit again.
  • WC
    WTH custom
    Oct 25, 2025
    2.0
    Just no.... actually my disappointment was such a surprise we tried it again and I was not so surprised when my experience was terrible again. Cold, flavorless, pathetic. I am clueless to why people even bother. So much good mex food in Moses
  • TS
    Tom Satterthwaite
    Oct 16, 2025
    3.0
    Food was decent, but the servers were way too rushed. My biggest complaint was that they didn’t tell me that by selecting 3 different types of meat for my tacos that it would increase my bill by around $4. That’s a lot for fast food.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Moses Lake serve?

Chipotle Mexican Grill in Moses Lake serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Moses Lake?

Chipotle Mexican Grill Moses Lake is open daily from 10:45 AM to 11:00 PM.