Chipotle Moses Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold, stale, or contained foreign objects.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the restaurant, including dirty floors and unsanitary conditions.
Portion Sizes
There were mixed reviews on portion sizes, with some customers feeling portions were generous while others felt they were small or inconsistent.
Value for Money
Customers expressed concerns about pricing, feeling that the food was overpriced for the quality and portion sizes received.
PH
Phil Hochstetler
3 days ago
5.0
2 people working counter and made my order quickly.
AA
Ace
4 days ago
2.0
Let me start by making it clear that I love chipotle. I am from tri cities and have never had an issue at chipotle until I moved here. I genuinely have never had chicken that I would even consider decent at the moses lake chipotle. The rice, it’s decent but I’ve definitely had better. It’s disappointing.
SG
Scott Goehner
Oct 25, 2025
4.0
Good friendly service, good food at a good price. Will definitely visit again.
WC
WTH custom
Oct 25, 2025
2.0
Just no.... actually my disappointment was such a surprise we tried it again and I was not so surprised when my experience was terrible again. Cold, flavorless, pathetic. I am clueless to why people even bother. So much good mex food in Moses
TS
Tom Satterthwaite
Oct 16, 2025
3.0
Food was decent, but the servers were way too rushed. My biggest complaint was that they didn’t tell me that by selecting 3 different types of meat for my tacos that it would increase my bill by around $4. That’s a lot for fast food.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Moses Lake serve?
Chipotle Mexican Grill in Moses Lake serves customizable Mexican-style fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Moses Lake?
Chipotle Mexican Grill Moses Lake is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Moses Lake?
It is located at 2345 S Maiers Rd, Moses Lake, WA 98837, USA in the Grant sublocality.
How can I place an order online for Chipotle in Moses Lake?
You can order online via Chipotle's official ordering site at https://order.chipotle.com/ or through their app available in the Apple App Store.
Does Chipotle Moses Lake have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How can I contact Chipotle Mexican Grill in Moses Lake?
You can contact them by phone at +1 509-855-9990 or email at WA.4408.MosesLake@chipotle.com.
Which other Mexican restaurants are near Chipotle in Moses Lake?
Nearby Mexican restaurants include Taco Bell and Tacos El Rey Taqueria, offering additional Mexican cuisine options in the area.
What lodging options are near Chipotle Mexican Grill in Moses Lake?
Nearby hotels include Fairfield Inn & Suites Moses Lake, Fairfield by Marriott Inn & Suites Moses Lake, Holiday Inn Express Moses Lake, and Comfort Suites for convenient accommodations.
Are there other fast food restaurants near Chipotle in Moses Lake?
Yes, nearby fast food options include Burger King, Wendy's, Arby's, Jersey Mike's, and Subway, ideal for a quick meal close by.
What nearby services might be useful for visitors to Chipotle Moses Lake?
Visitors may find nearby services like Texaco Moses Lake and Conoco gas stations, Moses Lake Family Auto Center, and Starbucks coffee shop convenient during their visit.