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Baskin-Robbins

4.4
(213 reviews)

Business Details

525 N Stratford Rd, Moses Lake, WA
98837, United States
(509) 765-4544

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 525 N Stratford Rd, Moses Lake, WA — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
525 N Stratford Rd, Moses Lake, WA
98837, United States

Hours

Reviews

4.4
213 reviews
5 stars
136
4 stars
54
3 stars
10
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the friendly and helpful staff, there were also complaints about rude behavior and poor service experiences.

Ice Cream Quality

The ice cream is generally well-received, with many customers enjoying the flavors and variety, though some noted issues with portion sizes and presentation.

Cleanliness

The cleanliness of the store received mixed reviews; some customers appreciated the clean environment, while others pointed out areas needing improvement.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
  • KM
    kathy mckenner
    Feb 15, 2026
    1.0
    All my son wanted was a Brownie Sundae, so I ordered one for pickup, let's just say it was not what we expected.. No brownie, ice cream was melted like they made it and it sat on the counter, ohh and the crap ton of bananas that was in it, didn't even order bananas for it, then when we went back to get our money back .. nope a partial refund was all we were given. So disappointed in this place.
  • GS
    Gaige Sebens
    Apr 4, 2019
    4.0
    My lady likes their ice cream, "Happy Wife Happy Life" lol

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

This information is certified by Baskin-Robbins and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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