Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, particularly with drive-thru and delivery services.
Customer Service
While some reviews praised friendly and attentive staff, others highlighted poor management and communication issues.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about cold or poorly prepared food.
Cleanliness
The restaurant was generally noted for being clean, including the bathrooms, although some reviews mentioned cleanliness issues after busy periods.
Speed of Service
Service speed varied, with some customers experiencing quick service while others faced long wait times, especially during busy hours.
PD
Paul Dubrovyk
Feb 14, 2026
5.0
Open past closing time amazing service!
SH
shhshs Hshs
Feb 12, 2026
1.0
I just went in on February 11 and the cashier was very rude. This young girl who had a curly hair has the worst attitude in the world. She did not greet me in a nice way, I told her my order and she got mad I kept ordering! When I came to the window she slammed the window and still had the attitude she should not be a cashier with all that attitude. Fire her immediately!!!!
NZ
Nick Zylstra
Jan 31, 2026
1.0
In the years I have lived in monroe I periodically stop here, and they have never once gotten my order correct on the first try. A lot of tines not on the second try either.
JC
Joseph Cruz
Jan 30, 2026
5.0
It's a very quiet place down in Monroe 🤫 is hard to not rate McDonald's five star. They're always ready for me to get a quick bite thank you Monroe staff🤩 we also have a kitty playground which is very convenient for families with kids🥰
AA
Arleh Alvarez
Jan 19, 2026
3.0
I only ordered a Mocha Frap to keep me awake during a long drive. It was too sweet and made my stomach hurt after 2 sips.
The lady at the Drive thru window was cheerful and nice. I even complimented her. That's the sweetness I can get down with!