Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others found the food to be overpriced and poorly prepared.
Service Issues
Service quality is inconsistent; some customers praised the friendly staff, while others reported poor communication and mistakes with orders.
Cleanliness
The restaurant is generally noted for being clean, but some customers reported issues with the bathrooms and overall atmosphere.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices relative to the quality of food and service.
Management Changes
Recent ownership change has led to mixed feelings; some customers appreciate improvements, while others miss the previous management's approach.
RM
Richard Montgomery
Nov 15, 2025
5.0
Best
AH
Ashton Hennings
Nov 10, 2025
1.0
Had to sit in a blank lobby with no music only listening to the boss yell at employees.
Ordered a chicken basket and the breading looked quite pale. Otherwise good
The seating was very tight. The booths couldn't fit me
They TOOK AWAY THE SODA MACHINE
Now they do the stupid mcdonalds thing of making your drinks behind the counter. Very disappointing.
I was charged a whole dollar for a side of sauce.
Wouldn't recommend. Hopefully the boss is kinder to their employees.
I hope all his employees leave and he has to do all thr work himself
SS
Simon Shirmedov
Oct 27, 2025
5.0
Great food great service great everything.
EH
Emmett Hannifin
Sep 13, 2025
5.0
Love their Peanut Buster Parfaits.
NC
Nick Carlisi
Sep 12, 2025
5.0
This is the only Dairy Queen in all of Washington that puts enough sprinkles on their ice cream cones.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Monroe, WA?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 10:30 PM on Fridays and Saturdays.
Where is Dairy Queen Grill & Chill located in Monroe?
It is located at 19510 Hwy 2, Monroe, WA 98272-1534, United States.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, they have a drive-thru, indoor seating, and outdoor seating available.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, offers booster and high chairs, and is wheelchair accessible with restrooms available.
How can I order from Dairy Queen Grill & Chill online?
You can order online for pickup via their website at https://www.dairyqueen.com/en-us/order/pickup/n/12515/.
Are there any special deals or apps available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen App for exclusive deals at https://www.dairyqueen.com/app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit We Be Book'N cafe and bookstore for a smoothie or a book, Monroe Munchies bakery and smoothie bar for more treats, or enjoy a meal at Monroe Pizza & Pints.
Where can I find mobile phone stores near Dairy Queen Grill & Chill?
Nearby mobile phone stores include Metro by T-Mobile and Boost Mobile by PNW Cellphones, both great spots if you need mobile services before or after your visit.
Are there banking services close to Dairy Queen Grill & Chill?
Yes, Columbia Bank and Umpqua Bank are close by for your financial needs.