Safeway

Reviews

• II

  Isa P (Isa)

  Apr 5, 2026
  1.0
  y upsetting experience. I had placed my order with Safeway on 04/03 estimated time was for 5PM-9PM. The order ended up taking a delay which is to be expected, however it was a rolling delay, which resulted me not getting my order at all. No updates whatsoever on the app. Come following morning 04/04 i ended up checking outside to see if it ended up being delivered, no order to be found. App did not have any updates as i tried to reach out for help the automated chat bot kept replying with no existing orders. As i finally was able to reach a live representative (Leah Mae) she had then informed me that she can request a redelivery or a refund. If i chose refund my funds would have been returned 5-10 business days and if i chose redelivery it would have been for the following day 04/05 8-10AM . I chose redelivery, come 950AM i had no order delivered, i then reached out only to be told order is still being processed and advised to call the store. As i called the store, spoke to an agent, who then told me that the order was out for delivery and should be delivered in 15 minutes. Here i am waiting for the order because no updates on app still. Order shows up more than an hour later. I am very upset with this experience with safeway. I chose not to renew my Freshpass this is the worse experience with any delivery platform i've used. I got compensated with $10 dollars, what a joke. HomeAdvertising
• MM

  moaner123

  Apr 2, 2026
  1.0
  Pharmacy only, I have never done a review in my life. We have been using the pharmacy since rite aid went out of business. The average wait time with two people in line is 20 min. We have stood in line for 45 with 5 people in front of us. It is never any faster. This Pharmacy is the worst I have ever seen in customer service, pharmacist attitude, and in absolutely wasting time in line. Don’t bother seriously go to Walgreens across the street. Literally Walgreens could slap me in the face, give me the wrong medication and it would still be a better place
• RD

  Rachel Dowell

  Mar 26, 2026
  4.0
  No issues
• SA

  Sunny A

  Mar 22, 2026
  3.0
  Great customer service. The only problem I ever experienced there is all of the past date/expired or moldy old produce items that are still on the shelves.
• AV

  Aj Valencia

  Feb 25, 2026
  1.0
  The ladies in the deli will see you waiting on them, look you dead in the eyes, and keep doing what their doing with out a word. Either they’re understaffed or their customer service is just trash, probably both.

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