Many customers reported issues with food quality, including cold, stale, or poorly prepared items.
Service Speed
Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively long for their orders.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some noting rudeness or lack of customer service skills.
Cleanliness
Several reviews mentioned that the location was not clean, with reports of dirty dining areas and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
KD
Keri Davison
1 day ago
5.0
I didn't wear a gown but the cheeseburger was magical. I get one like three times a year so its an event. Skip the fries and just get a burger and a Sunday. Go on.
GN
Garrett Notte
Nov 16, 2025
3.0
Blizzards are never mixed all the way through. Service is speedy, but maybe too speedy if they don’t blend long enough.
IW
Ibn Williams
Oct 13, 2025
1.0
I love DQ, however this is the worse location I’ve ever been too! I was better off going to McDonalds! The milk was liquid not to mention they didn’t even have the sugar cookie, the food was cold, and the tenders weren’t grease burnt. Absolutely the worst and most depressing Dairy Queen! Can’t believe I wasted 20$ for a very low quality meal. Their food is usually always fresh and hot.
AS
Al Sims
Sep 29, 2025
2.0
They need to hire more staff. One person doesn't cut it
KL
Kristen Lynn
Aug 31, 2025
1.0
I ordered a cheeseburger and while service was fast, I’m quite sure they microwaved the entire sandwich. Bun and burger tasted awful with that odd texture after being heated up in a microwave. Will not be returning. Staff was your typical gen z or whatever generation were on that has no work ethic or manners.
What are the operating hours for Dairy Queen Grill & Chill in Milton, WA?
They are open every day from 10:00 AM to 10:00 PM. On holidays, hours may vary; for example, they are closed on November 27 and December 25, and have reduced hours on December 24 (10:00 AM to 4:00 PM) and December 31 (10:00 AM to 8:00 PM).
Does Dairy Queen Grill & Chill in Milton offer drive-thru service?
Yes, this location has a drive-thru service for convenient pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides booster seats and high chairs.
Are there seating options available at Dairy Queen Grill & Chill in Milton?
Yes, there is both indoor seating and outdoor seating available for customers.
Can I order food online for pickup at this Dairy Queen location?
Yes, you can place an order online for pickup at this Dairy Queen through their official order site.
What are some nearby places of interest around Dairy Queen Grill & Chill in Milton, WA?
Nearby places include Safeway grocery store, MOD Pizza restaurant, Papa Murphy's pizza, Arby's fast-food restaurant, and Starbucks coffee shop.
How can customers combine a visit to Dairy Queen Grill & Chill with other nearby businesses?
Customers can enjoy a meal or treat at Dairy Queen, then visit nearby places such as Safeway for grocery shopping, or grab a pizza at MOD Pizza or Papa Murphy's, making it a convenient area for dining and errands.
Are there services near Dairy Queen Grill & Chill that offer healthcare or urgent care?
Yes, MultiCare Indigo Urgent Care - Milton and Milton-Edgewood Eye Clinic are nearby, providing urgent care and eye care services.
What amenities does Dairy Queen Grill & Chill provide for customers with special needs?
The location is wheelchair accessible and has restrooms available for customer use.