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Brand Certified

Dairy Queen Grill & Chill

3.9
(774 reviews)

Business Details

8843 E Trent Ave, Millwood, WA
99212-2332, United States
(509) 892-9390
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8843 E Trent Ave, Millwood, WA
99212-2332, United States

Hours

Reviews

3.9
774 reviews
5 stars
374
4 stars
180
3 stars
95
2 stars
38
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, including dry chicken and underfilled portions.

Staff Friendliness

Despite service issues, some customers praised the friendliness and efficiency of certain staff members.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly with online orders.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality and quantity of food received.
  • MP
    Marcus Tate (Pord)
    Feb 16, 2026
    1.0
    Whenever there's anything limited time or promotional, the staff either will claim that they're out in order to enjoy the products themselves, or their management team sucks at ordering and they run out too quickly. Get it together.
  • DT
    D. Tail
    Feb 12, 2026
    3.0
    Cold fries,No cover on tray. However the sundae was cold.
  • RM
    Ruby Morton
    Jan 26, 2026
    5.0
    This is our favorite Dairy Queen. Great crew. Our special lady is Jackie. We l👀k forward to seeing her when we come in. She brings a smile to our faces.
  • TD
    The Idiot Dostoevsky
    Jan 6, 2026
    5.0
    I like coming in here and getting the blizzard. it's a real treat for myself. And I get a hamburger while I'm here too so my weight goes up. I like the Oreo blizzard. but my all-time favorite is the peanut buster parfait I just love all the chocolate smothered in there and it's hot with peanuts and softer ice cream. and the fries are good the staff was friendly helpful courteous and professional. I will be back time and time again. I like how you can sit outside.
  • TB
    Tasha Brownfield
    Jan 2, 2026
    1.0
    Paid $28.60 for three mini blizzards, and a small order of cheese curds.The cheese curds container was significantly under filled. The blizzards had no toppings mixed in; it was just the ice cream. When we asked for the toppings to be added, they told us no.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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