Dairy Queen Grill & Chill

3.9
770 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8843 E Trent Ave, Millwood, WA
99212-2332, United States

Hours

Reviews

3.9
770 reviews
5 stars
372
4 stars
180
3 stars
94
2 stars
38
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, dry, or improperly prepared items.

Friendly Staff

Despite service issues, some customers praised the friendliness and efficiency of certain staff members.

Order Accuracy

Several customers experienced problems with order accuracy, receiving incorrect items or missing components.

Cleanliness Concerns

There were mentions of cleanliness issues, particularly in the lobby and with food presentation.
  • TD
    The Idiot Dostoevsky
    6 days ago
    5.0
    I like coming in here and getting the blizzard. it's a real treat for myself. And I get a hamburger while I'm here too so my weight goes up. I like the Oreo blizzard. but my all-time favorite is the peanut buster parfait I just love all the chocolate smothered in there and it's hot with peanuts and softer ice cream. and the fries are good the staff was friendly helpful courteous and professional. I will be back time and time again. I like how you can sit outside.
  • TB
    Tasha Brownfield
    Jan 2, 2026
    1.0
    Paid $28.60 for three mini blizzards, and a small order of cheese curds.The cheese curds container was significantly under filled. The blizzards had no toppings mixed in; it was just the ice cream. When we asked for the toppings to be added, they told us no.
  • GG
    Ginger
    Dec 11, 2025
    2.0
    Chicken was so dry an no flavor workers sleeping in the lobby where we eat this place sucks
  • C0
    Chelle 0628
    Nov 25, 2025
    1.0
    I ordered my family dinner on the Dairy Queen app. When I arrived to pick my very large order , they were out of cheese sauce for the pretzel sticks. I told the young person behind the counter, that it was ok and to give me my money back. She says "I can't do that". What do you mean you can't do that? She says because I placed the order online, she couldn't refund any part of my order. The only thing she could do was ask me to choose another dipping sauce. Um, what? I told her I didn't want another sauce. I want my money back. She kept asking me if I wanted a manager. The manager finally came out and said there was nothing she could do but give me a coupon to use at a future visit. A future visit??? Excuse me , where is the customer service here?? No way am I coming back on a future visit when you can't even make this visit right! No free food, just a coupon to come back and use. All because I ordered on their app! Then, I told the manager that she needs to report this back to corporate because the app needs improvement. It should not have allowed me to order what you didn't have. And it shouldn't be my fault just because I used their app and the store was "out of" cheese sauce! - Even though they weren't out, she just didn't want to make anymore! She told me that! She couldn't make anymore because they were about to close soon. Then she tells me that after I leave, I am not welcomed back! NO PROBLEM LADY!! Needless to say, $20 of my order was never eaten thanks to the management not wanting to go back and make cheese sauce because "there is only an hour and a half before closing time". I have never been treated so horribly as I was at this location. UNBELIEVABLE!! This was on November 19th, 2025, 7:30pm.
  • HA
    Howard Akers
    Nov 11, 2025
    5.0
    Been to dairy queens across the country in my travels, and buying a blizzard today involved a girl that was the most friendly and proficient so far.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Millwood?

Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.

Where is Dairy Queen Grill & Chill located?

It is located at 8843 E Trent Ave, Millwood, WA 99212-2332, USA.