Dairy Queen Grill & Chill

3.9
768 reviews
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Business Details

8843 E Trent Ave, Millwood, WA
99212-2332, United States
(509) 892-9390
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
8843 E Trent Ave, Millwood, WA
99212-2332, United States

Hours

Reviews

3.9
768 reviews
5 stars
374
4 stars
179
3 stars
94
2 stars
37
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or poorly prepared items, particularly chicken strips and fries.

Positive Staff Interactions

Some customers praised the friendliness and efficiency of certain staff members, highlighting positive experiences with service.

Order Accuracy

Several customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order accuracy.

Pricing Concerns

Customers noted that prices seemed high for the quality and quantity of food received, leading to dissatisfaction.
  • HA
    Howard Akers
    Nov 11, 2025
    5.0
    Been to dairy queens across the country in my travels, and buying a blizzard today involved a girl that was the most friendly and proficient so far.
  • EL
    Eric Leaf
    Oct 27, 2025
    1.0
    Don’t go on a Monday night unless you wanna wait 15 minutes to get cold fries. Had to pull up even though there is only one person behind me and he had to pull up as well and then wait 15 minutes.
  • MM
    M
    Oct 25, 2025
    1.0
    10/10 do not recommend with the chicken basket, gross.
  • MV
    Marissa Varner
    Sep 27, 2025
    1.0
    Went to get dinner last night and the experience was awful. We ordered our food and got up to the window and the guy working was in a terrible mood (I know it can be hard working in customer service so I kept being nice) while waiting in line I saw they have treat bags posted on their window so I asked if he could add a bag to our order and he literally looked at me and huffed and said sure. He came back to the window and said im gonna need you to pull forward we are finishing your order (Which was no problem) he said wait here's your treat bag pull forward. The bag he gave me looked like it was thrown up against a wall and stepped on multiple times. I was so upset with how negative he was but still waited for our food just to get home and realize we never got our drinks and our order was just throw together with no butter on our toast and our strips were barley saused. After spending 60 bucks here I'd expect the service to be way better then this. I get people have bad days but this worker made his bad day our bad night all within minutes.
  • CB
    Colleen Bossio
    Sep 1, 2025
    1.0
    Ordered 2 moo mocha and a Carmel one. The Carmel came back not thick and only half full. The mocha was super thick and super full. 2 smalls and neither one was the same consistency or size. The service was not friendly and they didnt even care.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Millwood?

Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays.

Where is Dairy Queen Grill & Chill located?

It is located at 8843 E Trent Ave, Millwood, WA 99212-2332, USA.