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Subway

3.6
(174 reviews)

Business Details

(425) 948-6702
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mill Creek Subway® Restaurant at 16310 Bothell-Everett Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
16310 Bothell-Everett Highway, Mill Creek, WA
98012, United States

Hours

Reviews

3.6
174 reviews
5 stars
77
4 stars
34
3 stars
16
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and lack of professionalism.

Food Quality

Many customers express dissatisfaction with the quality and quantity of food, particularly regarding skimpy portions and freshness of ingredients.

Cleanliness

Several reviews highlight the cleanliness of the location, with some customers appreciating the well-maintained environment.

Coupon Acceptance

A recurring complaint is the refusal to accept coupons, which frustrates many customers who expect to use them.
  • HO
    Hannah Oboyle
    Feb 14, 2026
    1.0
    Was able to use coupon last week, not today! Reasoning for not accepting coupon was because the sandwich had chicken on it. SERIOUSLY? Literally put 4 pickles and about 6 olives on a footlong. Meat didn't go all the way across. Customer satisfaction is what keeps a business going, cutting corners leaves customers feeling ripped off. Not accepting coupons makes you look cheap. Making your own rules about them, makes you look tacky! Just sayin'
  • ST
    Steve Truong
    Oct 1, 2025
    1.0
    Notified thru app the order was ready. ~5 min drive and asked the only guy there in storefront and he says I haven't started your order. Why does the app say otherwise, do you not click completed only after you've finished the order!? Skimp on toppings, one squirt of sauce not ample for a footlong sub. Terrible quantity and quality for the price. Tub subs or mike jerseys to name a couple other options.
  • PB
    Polar Bear
    Sep 7, 2025
    1.0
    SERVICE DOG OWNERS: I went in there with my TRAINED service animal and they denied him. They proceeded to ask for an ID card, which does not exist. As a service dog handler, I know my rights. I have read the laws around them front to back. I work with other service dog handlers. There is NO SUCH THING as a service dog ID card. There are two legal questions you can ask. 1) Is that a service dog? 2) What tasks do they preform? I understand a restaurants concern for legitimate service animals, but they very clearly do not know what service animals look like, how they are identified, or the laws around them. I tried to talk and be civil. Like I said, I understand that lots of fake service animals will enter places. That is not a reason to be ignorant of the laws.
  • FB
    Felicia Baughman
    Dec 12, 2024
    1.0
    Had the spicy Italian with no pepperoni because I am allergic to pepperoni. Have had it this way since high school in the early 2000's. Girl put 6 slices of the thinnest salami I have ever seen and when I said it was supposed to be double was told that was double. I asked for more because that wasn't right and she put 2 more. When she was doing the veggies she put a pinch of lettuce (this is not an underexageration). I had to ask for more lettuce. I wanted a sandwhich not bread with garnish. Mistakes happen, I understand but if you are training your employees to give almost nothing when they pay for something shame on you. Or at least update your menue and pictures to reflect your new money saving schemes.
  • AA
    Ann
    May 5, 2021
    1.0
    No one here can speak much english, it took the guy making my sandwich several tries to figure out what i was saying, and the guy at the check out was extremely rude. i believe his name was Miguel.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Mill Creek?

Subway is located at 16310 Bothell-Everett Highway, Suite A, in Mill Creek Plaza, Mill Creek, WA 98012.

What are the operating hours of Subway in Mill Creek?

Subway is open Monday to Friday from 8:00 AM to either 9:30 or 10:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 9:30 AM to 8:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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