Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Mill Creek Subway® Restaurant at 16310 Bothell-Everett Highway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and lack of professionalism.
Food Quality
Many customers express dissatisfaction with the quality and quantity of food, particularly regarding skimpy portions and freshness of ingredients.
Cleanliness
Several reviews highlight the cleanliness of the location, with some customers appreciating the well-maintained environment.
Coupon Acceptance
A recurring complaint is the refusal to accept coupons, which frustrates many customers who expect to use them.
HO
Hannah Oboyle
Feb 14, 2026
1.0
Was able to use coupon last week, not today! Reasoning for not accepting coupon was because the sandwich had chicken on it. SERIOUSLY? Literally put 4 pickles and about 6 olives on a footlong. Meat didn't go all the way across. Customer satisfaction is what keeps a business going, cutting corners leaves customers feeling ripped off. Not accepting coupons makes you look cheap. Making your own rules about them, makes you look tacky! Just sayin'
ST
Steve Truong
Oct 1, 2025
1.0
Notified thru app the order was ready. ~5 min drive and asked the only guy there in storefront and he says I haven't started your order. Why does the app say otherwise, do you not click completed only after you've finished the order!?
Skimp on toppings, one squirt of sauce not ample for a footlong sub. Terrible quantity and quality for the price. Tub subs or mike jerseys to name a couple other options.
PB
Polar Bear
Sep 7, 2025
1.0
SERVICE DOG OWNERS: I went in there with my TRAINED service animal and they denied him. They proceeded to ask for an ID card, which does not exist. As a service dog handler, I know my rights. I have read the laws around them front to back. I work with other service dog handlers. There is NO SUCH THING as a service dog ID card. There are two legal questions you can ask. 1) Is that a service dog? 2) What tasks do they preform?
I understand a restaurants concern for legitimate service animals, but they very clearly do not know what service animals look like, how they are identified, or the laws around them.
I tried to talk and be civil. Like I said, I understand that lots of fake service animals will enter places. That is not a reason to be ignorant of the laws.
FB
Felicia Baughman
Dec 12, 2024
1.0
Had the spicy Italian with no pepperoni because I am allergic to pepperoni. Have had it this way since high school in the early 2000's. Girl put 6 slices of the thinnest salami I have ever seen and when I said it was supposed to be double was told that was double. I asked for more because that wasn't right and she put 2 more. When she was doing the veggies she put a pinch of lettuce (this is not an underexageration). I had to ask for more lettuce. I wanted a sandwhich not bread with garnish. Mistakes happen, I understand but if you are training your employees to give almost nothing when they pay for something shame on you. Or at least update your menue and pictures to reflect your new money saving schemes.
AA
Ann
May 5, 2021
1.0
No one here can speak much english, it took the guy making my sandwich several tries to figure out what i was saying, and the guy at the check out was extremely rude. i believe his name was Miguel.
Where is the Subway restaurant located in Mill Creek?
Subway is located at 16310 Bothell-Everett Highway, Suite A, in Mill Creek Plaza, Mill Creek, WA 98012.
What are the operating hours of Subway in Mill Creek?
Subway is open Monday to Friday from 8:00 AM to either 9:30 or 10:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 9:30 AM to 8:00 PM.
What types of meals are served at Subway Mill Creek?
Subway serves breakfast, lunch, and dinner meals.
Which ordering options are available at Subway Mill Creek?
Customers can order via the app or online, choose in-store pickup, curbside pickup, or have their food delivered.
Does Subway Mill Creek offer catering services?
Yes, Subway Mill Creek provides catering services to accommodate group needs.
Can I dine in at the Subway location in Mill Creek?
Yes, the Subway in Mill Creek offers dine-in service for customers.
Does Subway Mill Creek have a drive-through service?
No, this Subway location does not have a drive-through service.
What nearby fitness and wellness centers are close to Subway Mill Creek?
Nearby fitness and wellness centers include Club Pilates and ATI Physical Therapy, offering convenient options for exercise and rehabilitation before or after your meal.
Are there any nearby coffee shops near Subway Mill Creek where I can get a drink with my meal?
Yes, Starbucks is nearby where you can enjoy coffee and beverages along with your Subway meal.
What financial services are available near Subway Mill Creek?
Nearby financial services include BECU credit union, Chase Bank, and several ATMs, making it easy to manage errands before or after visiting Subway.
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