Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
736 reviews
5 stars
257
4 stars
146
3 stars
125
2 stars
48
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many expressing frustration over incorrect orders and poor management.
Food Consistency
While some customers enjoyed fresh and hot food, many others received cold or incorrect items, leading to dissatisfaction.
Cleanliness
Feedback on cleanliness was mixed; some praised the cleanliness of the location, while others noted issues with restrooms and overall sanitation.
Mobile Ordering Issues
Several customers experienced problems with mobile orders, including cancellations and incorrect items, leading to frustration.
- CGCait GreeleyDec 31, 20252.0Broken soda machine! Saddddd
- VVVerpalorianDec 24, 20251.0Closed early but was still taking delivery orders. Drive here to pick up someone's order for delivery and waited quite some time before someone said they were closed. Had to cancel.
- YJYouya JunDec 12, 20255.0They dont have self kios machine
- ZZZechen ZhouDec 5, 20251.0Even if you order on the app, they’ll still be confused about what you have ordered. Amazing! Wasting 30mins for drive through.
- MDMatt DeCouteauNov 24, 20251.0Could not understand individual taking order. Lack of any enthusiasm. Waited to get order, people milling around finally brings bag. Then asks me if I had a drink? Fries cold. Don’t expect much from fast food but you have hit rock bottom on any level of service.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 2807 78th St SE, Mercer Island?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available every day from 6:30 AM to 10:30 PM.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 6:00 AM to 11:00 PM.
What payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order from McDonald's at this location using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
Where can I find the full menu of this McDonald's online?
The full menu is available at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby fitness centers close to this McDonald's?
Yes, nearby fitness options include Crossfit, Mercer Island CrossFit Gym, Mercer Island Stairs, and Technique Pilates & Fitness.
Can I find banking services near this McDonald's?
Yes, U.S. Bank, US Bank, U.S. Bank ATMs, and Western Union money transfer services are nearby for your banking needs.
What other dining options are available near this McDonald's?
Nearby restaurants include Seven Stars Restaurant (Chinese cuisine), Phat 12 Island Broiler (barbecue and burgers), and Sushi Joa Restaurant (Japanese cuisine).