Einstein Bros. Bagels

4.2
457 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
7808 SE 28th St, Mercer Island, WA
98040, United States

Hours

Reviews

4.2
457 reviews
5 stars
273
4 stars
106
3 stars
28
2 stars
15
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the bagels for being fresh, delicious, and flavorful, although some noted inconsistencies in quality and freshness.

Customer Service

While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service from specific employees, impacting overall customer experience.

Order Accuracy

Several customers reported issues with order accuracy, particularly with online orders and takeout, leading to dissatisfaction.

Atmosphere

The location is appreciated for its community feel and pleasant environment, though some customers experienced delays and felt ignored during busy times.
  • VV
    Vivid Verita
    3 days ago
    1.0
    I called and the woman who answered the phone was speaking in a horrible tone to me and was very rude when i was simply trying to ask why the doors were closed at 130 when the store says its closed at 2
  • JT
    Jade Tate
    Jan 6, 2026
    1.0
    The food was very mid for what i paid for it. You order at one counter and pay at another and this is not clear and the employees are not helpful or nice about it. 0/10 on vibes and food. The MCDS across the street has better customer service. Will not be back :(
  • WW
    Wachick
    Dec 9, 2025
    5.0
    They had pumpernickel bagels! Very good food and service - always busy!!
  • DH
    Dorian Howard
    Oct 3, 2025
    3.0
    They were out of most bagels at 10:30am and when ask if this is all the bagels they have, the guy made a face and said I would have to bake more and it will take 45 minutes. Isn't that your job. After getting a bagel it was soft and doughy in the middle.
  • AA
    Anonymous
    Oct 2, 2025
    1.0
    Lack of quality service!

Frequently Asked Questions About Einstein Bros. Bagels

What are the opening hours of Einstein Bros. Bagels on weekdays?

Einstein Bros. Bagels is open from 6:00 AM to 2:00 PM Monday through Friday.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed on December 25th every year.