Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally praised the bagels for being fresh, delicious, and flavorful, although some noted inconsistencies in quality and freshness.
Customer Service
While many reviews highlighted friendly and helpful staff, there were significant complaints about rude service from specific employees, impacting overall customer experience.
Order Accuracy
Several customers reported issues with order accuracy, particularly with online orders and takeout, leading to dissatisfaction.
Atmosphere
The location is appreciated for its community feel and pleasant environment, though some customers experienced delays and felt ignored during busy times.
VV
Vivid Verita
3 days ago
1.0
I called and the woman who answered the phone was speaking in a horrible tone to me and was very rude when i was simply trying to ask why the doors were closed at 130 when the store says its closed at 2
JT
Jade Tate
Jan 6, 2026
1.0
The food was very mid for what i paid for it. You order at one counter and pay at another and this is not clear and the employees are not helpful or nice about it. 0/10 on vibes and food. The MCDS across the street has better customer service. Will not be back :(
WW
Wachick
Dec 9, 2025
5.0
They had pumpernickel bagels! Very good food and service - always busy!!
DH
Dorian Howard
Oct 3, 2025
3.0
They were out of most bagels at 10:30am and when ask if this is all the bagels they have, the guy made a face and said I would have to bake more and it will take 45 minutes. Isn't that your job. After getting a bagel it was soft and doughy in the middle.
Frequently Asked Questions About Einstein Bros. Bagels
What are the opening hours of Einstein Bros. Bagels on weekdays?
Einstein Bros. Bagels is open from 6:00 AM to 2:00 PM Monday through Friday.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on December 25th every year.
What types of payment does Einstein Bros. Bagels accept?
They accept AMERICAN EXPRESS, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels offer in-store pickup?
Yes, they offer in-store pickup service.
Is catering available at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels offers catering services for breakfast and lunch.
What are some popular menu items at Einstein Bros. Bagels?
Popular items include fresh-baked bagels, signature cage-free egg sandwiches, Nova Lox sandwich, and cold brew coffee.
Are there parking options available at the Mercer Island location?
Yes, there is free street parking as well as free parking in a lot near the location.
Which real estate agencies are located near Einstein Bros. Bagels?
Nearby real estate agencies include Lakemont Living - Coldwell Banker Bain, Brian Thomas - Northwest Real Estate, Clare Vellek, Realtor, and several others.
Is there a coffee shop near Einstein Bros. Bagels besides it being a coffee shop itself?
Yes, Starbucks is located nearby, providing an alternative coffee shop option in the area.
What nearby services can I find if I visit Einstein Bros. Bagels on Mercer Island?
Nearby services include beauty salons like Great Clips, nail salons such as Premier Nails & Spa, and a money transfer service via Western Union.