Pizza Factory

Reviews

• NB

  nicole beam

  5 days ago
  5.0
  They were so sweet! They let me order just 20 mins before they closed and I truly appreciated it as it was a very long day! The boys working were so kind and the foods always the best pizza!
• AS

  Alex somo

  Dec 29, 2025
  1.0
  Had high hopes for the chicken Alfredo literally the noodles tasted like dish soap. Something definitely wasn’t right. The bread was great though. Also, please don’t Blair absurd acid rock music in the lobby That kind of ruins the family vibe.
• ST

  Sarah Troutt

  Nov 22, 2025
  1.0
  Pizza forgotten and only started when we checked on it at the 50 minute mark. Wing order (ordered at the same time as the pizza) was placed in a to go container and left on the counter. When we checked on it, it was dumped onto a serving dish and some sauce quickly squirted on them which failed to coat 50% or more of the product. Wings were lukewarm. Another set of wings was asked about after a 70 minute wait, it was started finally then served with the wrong sauce. We were apparently delivered another tables parmesan bread then essentially blamed for her error. Bread delivered without marinara sauce. My husband started paying more attention to the staff behind the counter and observed the bald male grabbing the ready to eat chicken with his bare hands to put into the bowl for saucing. Seeing as this is a health code violation, I’ll be making a separate report about that. Another patron in our group had ordered a batch of buffalo wings, hers came out completely un-sauced. Wing orders came out without dipping sauce and we had to ask specifically for them. Two pitchers of IPA ordered, a younger male, believe he had a ponytail, brought them out half full with several inches of foam. When we informed him that needed to be corrected, his response was “this is only my second time serving alcohol, so…” we had to tell him he needed to pour off the foam and actually fill the pitchers with the beer that was paid for." The Coors was essentially flat. With the beer, there weren’t enough glasses apparently, so one of the employees had to wash one up for someone in our group and it was delivered covered in fingerprints - clearly not clean. Female was observed to get her hands dirty, soiled, or contaminated with something, went to the sink and quickly wet her hands, but did not wash with soap, then went back to handling food. When we did receive our pizzas, they were poorly cut, meaning not all the way through the crust so we had to physically tear pieces apart in order to serve and eat which resulted in ripped pieces, toppings falling off and over handling of food from a variety of people in our group. Pizzas came out without the spatula to help cut and serve. My group had to ask for plates, only 3 were delivered for a table of 10 people. Had to ask again and they finally delivered some paper plates. What’s worse, is that every time we needed to ask about our orders or a product we should have gotten in the first place, we were treated with irritability and frustration from the employees, as if WE were the ones in the wrong or doing something mean to them. It was unreal. The only positive to this experience was that the pizza wasn't undercooked and raw in the middle like our experience earlier this year. For what was supposed to be an enjoyable evening with family for a birthday party resulted in our entire party leaving truly mad and never wanting to go back - my husband and I hadn’t been back since our terrible February experience, only went this time as it was chosen by the birthday girl not realizing it would be a horrible experience. Our large family used to frequent the pizza factory and always brought several hundred dollars to the business each time - unless something changes, we will NEVER be back or support this business going forward.
• DH

  Debi Hammel

  Nov 20, 2025
  5.0
  Wow the breadsticks and pizza were so good. Pizza took a little long to be served but was ultimately worth it. Service was good.
• DB

  David B

  Nov 17, 2025
  1.0
  The yung men working there did not stock salid bar was empty and one of the employees was letting his daughter lick utensils at salid bar as well all licking the parmisane containers truly discussing don't know if I'll ever go back again completely unexceptable