Papa Johns Pizza

3.3
296 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Marysville, WA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Marysville pizza for any occasion. Call us for pizza delivery in Marysville or stop by 11603 State Ave for carryout to order the best pizza in Marysville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
11603 State Ave, Marysville, WA
98271, United States

Hours

Reviews

3.3
296 reviews
5 stars
118
4 stars
50
3 stars
26
2 stars
21
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold pizzas, incorrect orders, and unsanitary conditions.

Delivery Issues

Numerous complaints about delivery problems, including wrong orders, delays, and lack of communication from the store.

Staffing Problems

Customers noted that the store is often short-staffed, leading to slow service and overwhelmed employees.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly staff during their visits.
  • MH
    Mike Hawk
    Nov 2, 2025
    1.0
    Came in when my online order was ready. Was greeted to loud vacuum from who would i assume on the manger based on age. Him and his other employee continued to clean snd use there shop vacuum (extremely loud) and look up and ignore me. My order is sitting behind the counter just waiting. Then when finally serviced she couldn't hear me because no had an sense to turn off the vacuum when a customer was in the store so they dont have to yell over the loud vacuuming. Rude atmosphere, more concerned with closing hours before they actually close then helping a customer.
  • CD
    Connor Duggan
    Oct 31, 2025
    1.0
    Catastrophic breakdown in service. Insufficient staffing, hilariously wrong orders, insane wait times, no service in the lobby.
  • SC
    Suzie Casino
    Oct 16, 2025
    5.0
    Love the staff here and everything was made perfectly for my team's super large carryout order placed. Great work Marysville Papa John's 🫶💖✨
  • DC
    Dave C
    Oct 11, 2025
    1.0
    Order was delivered by door dash without prior notice. Won't order again.
  • BB
    BansheeMane
    Oct 4, 2025
    1.0
    Arrived for a mobile order and no one around in the store. One employee comes out and looks at the computer then says they're working on it but they actually hadn't started it yet. I asked if they knew how long it would be so I could just wait in the car rather than in store and they replied "like I said, I'm working on it..." Honestly would be totally okay with the slow speed as I've nothing else going on today but would be nice to be spoken to like I'm not being a total nuisance to them for simply asking a question. I get it people don't all like their jobs or they have a bad day but is it really that hard to give a paying customer 2 seconds and a smile? 4star for food but -5 for customer service tbh.

Frequently Asked Questions About Papa Johns Pizza

What are the regular operating hours for Papa Johns Pizza in Marysville?

Papa Johns Pizza in Marysville is open Monday through Thursday and Sunday from 9:45 AM to 11:00 PM, and Friday and Saturday from 9:45 AM to midnight.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services for your convenience.