Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly at the drive-thru and counter.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Many reviews highlighted cleanliness issues, with dirty tables and floors being a common concern.
Customer Interaction
Several customers noted a lack of human interaction and poor customer service, with some employees being rude or dismissive.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were often overshadowed by negative feedback.
JN
Joe Nickelson
3 days ago
3.0
Portion sizes have gone down along with quality.
BR
Brandan Royer
Feb 19, 2026
5.0
Drive thru little slower than expected for time of night but finding a free order of chicken nuggets made up for the delay.
SJ
Sartres, Jon
Feb 5, 2026
3.0
Standard McDonalds in most ways. Food is what you would expect, service is decent, and it’s kept clean. What makes it unique is there is little contact with employees inside. There is not the normal large counter to order your food from.
Whether that is a plus or minus is your choice but it is a unique, although probably less and less so, experience.
SK
Shanky Kalia
Jan 22, 2026
1.0
went through drive through Mcdonald's food is really loosing it's quality, tried the new spicy chicken wrap chicken was burnt the cheese was cold like it came out of refrigerator also had the chicken wrap from Jack in the box it was a lot better than mcdonald's.. as they have become big now their food quality has gone down to toilet.
AN
Alondra Navarro
Jan 12, 2026
2.0
While waiting to pick up an order the staff in the kitchen were yelling at each other and having a full on verbal altercation. F bombs and all. Was something to see.
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