McDonald's

Reviews

• NN

  Nicole

  Feb 26, 2026
  1.0
  I made a mobile order through the McDonald's app for Drive Thru around 10:08 PM. I show up at about 10:15 PM and noticed the Drive Thru was blocked by wet sign cones. I change my order to be curbside thinking that it was a Drive Thru issue. They accepted my order and the app said my order would be out in 2-5 minutes. I waited a total of 40 minutes and saw no one. All the lights for the Drive Thru shut off. All entrances to the resturant were locked. All the lights inside the resturant were on but no sign of any workers, just their cars outside. The number listed did not work and continues to not work. It's also impossible to get ahold of McDonald's Customer Support for a refund. UPDATE: Refunds can only come from the resturant location. The staff and manager are extremely rude and refuse to help.
• GG

  Gandalf the gray

  Feb 14, 2026
  1.0
  I’ve been coming to this McDonald’s for over a decade, and these issues have been persistent from the start. Most importantly, sauces are usually missing entirely from nugget orders. When they do include sauces, they’re often wrong—honey becomes honey mustard, or something else entirely. The double drive-thru is slow, and being parked out front almost always leads to missing items. You have to awkwardly rifle through the bag on the spot. In one incident, both the gentleman ahead of me and I had no sauces. When I asked, the runner told us, almost verbatim, “If you want sauces, you have to come inside yourself—we don’t have time to bring them out.” What makes this worse is that the McDonald’s in Bellevue, with a similar high volume of customers and a similar drive-thru setup, almost never has these issues. DoorDash orders are abysmal—sauces are almost always missing, and even when I ask for straws, they’re left out. I’m not writing this out of malice, but because this McDonald’s can do better. We deserve a reliable experience, and I hope management finally takes these longstanding issues seriously.
• CP

  Cindy Ptasnik

  Feb 14, 2026
  3.0
  We ordered a sausage McDonald's muffin with egg and 2 steak, egg, and cheese bagels. We got 3 sausage, egg, and cheese bagels that were not very good.
• KD

  Kayla Duong

  Feb 7, 2026
  1.0
  If I can give 0 star I would. The worst manager and crew I ever saw at 3:30am. The manager literally really disrespected me. The one who took my order didn’t put in the right order. Thanks God we check at the window. Then we told them to remake the right order and they tried to blamed it on me that I didn’t say it through the order. I believe it’s camera at the speaker. The manager is so rude and really racist to me. And decided to not making our food.
• AA

  Anonymous

  Feb 2, 2026
  1.0
  Normally I actually wouldn't rate a McDonalds this low, but yesterday was absolutely terrifying, and I am not sure it wasn't intentional. I have multiple chemical sensitivity... I am sensitive to your ecolab soap... Somebody deliberately emptied out every single one of the soap/hand sanitizer all over every single kiosk in the said McDonald's, to the point I couldn't even order food. I don't think after that I will be going back. I am really disappointed in you right now, McDonald's. Yesterday could have been a hospital visit... I have already sat in a hospital parking lot prior, due to your cups... What kind of message is that? I used to love McDonalds, and honestly, no, for having this condition the food didn't set me off too badly... But the soap absolutely something I have always reacted to, regardless. EcoLab, this is not okay, if you are supposed to be "Eco-friendly". Yesterday looked like a purge scene with soap... Yikes.

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