McDonald's

3.2
2138 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9720 State Ave, Marysville, WA
98270, United States

Hours

Reviews

3.2
2,138 reviews
5 stars
586
4 stars
412
3 stars
408
2 stars
213
1 star
519

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables, overflowing trash, and a filthy play area.

Service Speed

Customers frequently reported long wait times for orders, both in the drive-thru and inside the restaurant.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and poor food quality.

Customer Service

Feedback indicated a lack of responsiveness from staff, with many customers feeling ignored or poorly treated.
  • GH
    Gabor Hawkins
    Dec 30, 2025
    1.0
    Order food via the app, and I ask for light sauce. The box says light sauce. I get a burger drowned in ketchup, mustard and mayo. These sauces along with the rest of my order adorns the concrete. But what could you expect when you force two double quarter pounders, two ten piece nuggets and two large fries into a single bag. A thin poor quality bag that, upon lifting out of my car, coated the driveway in food. Like come on now. A bag is like eight cents. Not to mention the surviving fries that were left are so rubbery and cold it's clear they're HOURS old. Thanks for letting me waste my money and your food. Stick to the McDonalds on 33rd. I've never received that amount of food shoved into a single bag there. I dont know what they're doing at this place behind the counter but it isn't work.
  • AM
    Alejandra Mendoza
    Dec 27, 2025
    1.0
    Dice abierto 24 horas Pasamos y dijeron que ya no agarraban mas orden. Entonces no es servicio 24 horas. No tenian manager por eso hacen lo que quieren.
  • DO
    Dan O
    Dec 9, 2025
    1.0
    This place is a joke. It’s middle of the dinner hour and the restaurant is absolutely disgusting. The image is common for this location and the rest of the restaurant looks pretty much the same. The staff never come out of the kitchen area except to deliver orders. I’ve literally never seen anyone wiping down tables or taking care of the garbage. I had to wet down a wad of napkins with water from the soda machine and wipe my own table (I saw others do the same). They also pay zero attention to anyone standing at the front counter. I stood at the front counter and watched a food runner go past me 3 times and a manager walk past me twice and I was completely ignored - no one asked me if I needed assistance. I finally had to loudly ask "excuse me, can I get some ketchup packets?" (the condiments areas was completely out of everything). This location shows an almost 100% preference to serving the drive-through customers (which isn't fast either) over in-store customers.
  • NL
    Nhi Le
    Dec 7, 2025
    2.0
    I love coming here because of the awesome playplace, which is big & fun. But the place really needs throughout clean up. Inside the play structure was very dirty & got food residue stuck on it. The whole restaurant area needs to be cleaned up as well. The floor was dirty, trash on the floor & garbage area was filled up to the rim.
  • AR
    Aubree Rogers
    Dec 7, 2025
    1.0
    We arrived late at night around 9 pm and we got in line to go through the drive thru. We waited for about 10-15 minutes before we got to an intercome where we simply ordered a large dr pepper and a hot fudge sundae, then it took about 5 ish minutes to pay, pull up to the other window and they gave us the Sunday and a dr pepper that looked like sweet tea/watered down soda. The lady rudely said that it was "fresh" and nothing was wrong with it. She then yelled at her coworker to change the like syrup or sum on the machine and walked away without saying anything to us. We waited an additional 15 minutes with no contact from any of the employees. It was now 10 pm so we just left. Horrible staff, especially the older short haired lady with red hair. 0 stars.

Frequently Asked Questions About McDonald's

What are the McDonald's Marysville location hours of operation?

McDonald's Marysville is open 24 hours every day, from Monday through Sunday.

Does this McDonald's location offer drive-thru service and what are the hours?

Yes, McDonald's Marysville offers drive-thru service 24 hours a day, seven days a week.